Billing Specialist

2 weeks ago


Medford, Oregon, United States HireVenture Full time
Job Overview

Position Summary:

HireVenture is in search of a meticulous Billing Specialist to become a vital part of our Accounting Division. The Billing Specialist will be instrumental in managing the billing cycle, ensuring precise and prompt invoicing and collections. This role encompasses data compilation, invoice preparation, and delivering exceptional customer service while collaborating with various departments to uphold accuracy and resolve any discrepancies.

Key Responsibilities:

  • Generate detailed statements and invoices, accurately documenting amounts owed for services provided.
  • Work closely with the Purchasing, Service, and Sales teams to guarantee timely billing of service work orders.
  • Reconcile finalized work orders in Salesforce to create customer invoices, utilizing source documents such as quotes, emails, technician notes, and vendor invoices.
  • Address discrepancies in billing records, collaborating with team members across the organization as necessary.
  • Follow up on overdue accounts and maintain communication with clients to relay or gather account information.
  • Deliver high-quality customer support, responding to inquiries regarding account and billing information.
  • Input customer invoices into designated customer portals as required.
  • Manage incoming calls and direct them to the appropriate team member.
  • Execute other related tasks as assigned by management.

Qualifications:

  • High school diploma or GED, or one to three months of relevant experience and/or training, or an equivalent combination of education and experience.
  • Proficiency in Microsoft Office Suite; familiarity with Salesforce is advantageous.
  • Exceptional attention to detail.
  • Able to thrive in a fast-paced environment and manage multiple tasks effectively.
  • Strong customer service and communication abilities.

Supervisory Responsibilities:

  • This position does not entail supervisory responsibilities.

We are looking for a dependable and committed individual who can oversee the billing process with accuracy and enhance the overall efficiency of the Accounting Division.

Equal Employment Opportunity: HireVenture is an equal opportunity employer and values diversity. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Confidentiality Notice: This job description and any accompanying documents are confidential and may contain privileged information intended solely for the use of the individual or entity to whom they are addressed. If you have received this communication in error, please notify the sender immediately and delete the original message.

Copyright: This job description is copyrighted by HireVenture. Unauthorized use, reproduction, or distribution of this material is strictly prohibited without the written consent of HireVenture.

Note: The information provided in this job description is subject to change without notice. Please refer to the latest version of the job description available on our website for the most up-to-date information.



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