Client Support Specialist
2 weeks ago
The role of the Customer Service Representative encompasses responsibilities in client support, administrative tasks, and sales assistance.
Key Responsibilities:
- Perform various office administrative duties, including managing phone calls and directing them to the correct personnel, organizing files, and maintaining office order.
- Input data and process quotes within the company’s database.
- Create Bills of Lading using RedWood and coordinate with carriers for scheduling pickups.
- Verify order statuses, shipment details, and delivery schedules for clients.
- Additional duties may be assigned as necessary.
- This job posting is not applicable to individuals residing in certain states.
Required Qualifications:
- High school diploma or equivalent is mandatory.
- At least one year of experience in an office setting is preferred.
- Outstanding communication and organizational abilities.
- Familiarity with Microsoft Office Suite is preferred.
About Our Company: The Bay Family of Companies has a longstanding reputation for excellence in the commercial and residential fenestration sectors, with over 40 years of experience. We are a premier manufacturer of maintenance-free aluminum cladding door frames, patio door frames, garage door frames, composite door frames, transom windows, wood and aluminum grilles, commercial doors, and oversized direct set windows. Our commitment to quality and innovation ensures that we deliver individually engineered products utilizing cutting-edge technology, providing exceptional value and assurance to our clients.
Employee Benefits: We offer a comprehensive benefits package including Medical, Dental, and Vision Insurance, Paid Time Off (PTO), Paid Holidays, a 401(k) plan with a generous employer match, Health Savings Account, Life Insurance, and Short- & Long-Term Disability. Additional perks include free Health Assessments, wellness programs, tuition reimbursement, company discounts, and employee referral bonuses.
***This job posting is not applicable to individuals residing in certain states.***
The Bay Family of Companies is an Equal Opportunity Employer and maintains a Drug-Free Workplace.
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