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Healthcare Support Specialist
2 months ago
At MelroseWakefield Healthcare, we are dedicated to enhancing lives, fostering careers, and transforming the healthcare landscape. We offer competitive sign-on bonuses for our team members. This position is centered around delivering both professional and nonprofessional nursing care services in alignment with physician directives.
Key Responsibilities:
- Provide nursing support under the guidance of physicians and mid-level practitioners, with potential collaboration with registered nurses.
- Utilize specialized knowledge and skills acquired through vocational education and hands-on experience.
- Engage in patient care and scientific/laboratory roles as required.
- Work under moderate supervision, addressing routine issues while occasionally interpreting or deviating from standard procedures.
- Assist in preparing medical records for patient visits, ensuring accuracy in patient identifiers and documenting chief complaints and social histories.
- Support providers and patients during hospital admissions, ensuring a seamless transition to inpatient units.
- Evaluate fall risks and implement necessary precautions, including monitoring patients as needed.
- Facilitate physical exams, treatments, and procedures, assisting providers and nursing staff as necessary.
- Collect specimens and ensure the availability of required supplies and equipment for provider use.
- Conduct Point of Care Testing (POC) as directed, including various tests such as Urine dips and HGB A1C.
- Assist in coordinating diagnostic testing, surgeries, and inpatient admissions under the direction of nursing or medical staff.
- Support patient billing processes by accurately documenting CPT codes, diagnosis codes, and related supplies.
- Ensure that external documents are scanned into electronic medical records and manage referrals and prior authorizations as needed.
- Maintain clinic rooms according to infection control standards and manage supply inventory effectively.
- Participate in quality improvement initiatives within the unit.
- Provide administrative support, including coordinating interpreter services and managing communication effectively.
Benefits:
- Comprehensive medical, dental, and vision insurance starting on day one.
- 403(b) retirement plan with company matching.
- Tuition reimbursement opportunities.
About MelroseWakefield Healthcare:
MelroseWakefield Healthcare encompasses two campuses committed to serving the north suburban Boston community. We pride ourselves on delivering high-quality clinical care and services while addressing health disparities through over 40 local health programs. Our commitment to community health is reflected in our partnerships and educational initiatives across multiple communities.
As part of Tufts Medicine, we integrate academic and community healthcare to provide exceptional care experiences across Massachusetts. We value diversity and inclusion and are dedicated to ensuring equal opportunities for all individuals.
