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Collections Specialist
3 months ago
Location: Medford, NY
About Us
Servpro is a leading provider of restoration services, dedicated to helping homeowners and businesses recover from disasters such as fire, water damage, and mold infestations. With a commitment to excellence and customer satisfaction, we take pride in restoring properties and lives. We are seeking a motivated and skilled Collections Specialist to join our team and ensure the financial health of our organization.
Position Overview
As a Collections Specialist, you will play a critical role in managing our accounts receivable and maintaining strong client relationships. You will be responsible for tracking outstanding invoices, communicating with clients regarding payment plans, and taking necessary actions to recover outstanding debts. This position requires a detail-oriented individual with excellent communication and negotiation skills.
**Key Responsibilities:**
- Monitor accounts receivable and identify delinquent accounts.
- Contact clients to discuss outstanding invoices and establish payment arrangements.
- Negotiate payment terms and follow up on payment commitments.
- Maintain accurate records of collection activities.
- Collaborate with internal teams to resolve billing discrepancies.
- Generate reports on collection activities and provide regular updates to management.
Qualifications
- Proven experience as a Collections Specialist or in a similar role.
- Strong knowledge of collections practices and regulations.
- Excellent communication and negotiation skills.
- Detail-oriented with a high level of accuracy.
- Ability to work independently and as part of a team.
- Proficiency in using collection software and Microsoft Office applications.
Benefits
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- 401(k) retirement plan with company matching.
- Professional development and training opportunities.
- A supportive and collaborative work environment.
How to Apply
If you are a dedicated Collections Specialist looking to join a dynamic team in the restoration industry, we invite you to apply by sending your resume and a cover letter to [Email Address]. Please include "Collections Specialist Application" in the subject line of your email.
