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Patient Care Coordinator
2 months ago
The Patient Services Specialist serves as the initial contact for patients and visitors, whether in person or via telephone. This role is crucial in ensuring a high level of patient satisfaction through outstanding customer service.
About Providence Health & Services
At Providence, we value our caregivers as essential members of our team. Our culture emphasizes patient-centered, holistic care built on understanding, commitment, and mutual respect. We believe that empowering our employees is key to inspiring and retaining top talent.
Essential Qualifications:
- Minimum of 1 year in a customer service role, or
- Successful completion of an internship program with Providence.
- 1 year of experience in a medical office or healthcare setting.
- Familiarity with electronic medical records and/or billing systems.
- Knowledge of medical terminology.
- Experience in a rooming position such as CNA, non-credentialed MA, or EMT.
We offer exceptional benefits designed to support you and your family in maintaining wellness, advancing your career, and achieving financial stability. Our commitment is to care for you, allowing you to focus on our mission of serving everyone, particularly the most vulnerable members of our communities.
About Our Organization
Providence operates under the guiding principle of "Know me, care for me, ease my way." Working within our network means that every role contributes to our mission, and we provide the necessary support for your professional journey. Our inclusive workplace values diversity, ensuring that every individual is essential, heard, and respected. With over 120,000 caregivers, we serve in more than 50 hospitals and 1,000 clinics across multiple states, continuing our century-long tradition of supporting the underserved.
Compensation and Benefits
The salary range provided is the base pay; additional compensation may be available for this position, including shift differentials, standby/on-call pay, overtime, and bonus opportunities. For more details, please refer to our benefits page.
About the Team
Providence Physician Enterprise (PE) is dedicated to delivering quality, compassionate care across seven states. Our collective medical groups and affiliated practices represent one of the largest healthcare networks in the country, comprising over 11,000 providers and 30,000 caregivers. We are committed to advancing best practices while serving our communities.
