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Patient Care Coordinator
2 months ago
The Patient Services Specialist serves as the initial point of contact for patients and visitors, whether in person or via telephone. This role is essential in ensuring a high standard of patient satisfaction through outstanding customer service.
Key Responsibilities:
- Act as the primary liaison for patients, addressing inquiries and providing information.
- Facilitate effective communication between patients and healthcare providers.
- Maintain patient records and assist with administrative tasks as needed.
- Minimum of 1 year experience in customer service, or
- Successful completion of a relevant internship.
- 1 year of experience in a medical office or healthcare setting.
- Familiarity with electronic medical records and/or billing systems.
- Knowledge of medical terminology.
- Experience in roles such as CNA, non-credentialed MA, or EMT.
We offer a comprehensive benefits package designed to support your well-being, professional growth, and financial stability. Our commitment to caring for our communities, especially the most vulnerable, is at the heart of our mission.
About Providence Health & Services
At Providence, we are dedicated to our promise of "Know me, care for me, ease my way." Working within our organization means you will be supported in your career while contributing to the care of others. We prioritize diversity and inclusion, ensuring every employee feels valued and respected. With over 120,000 caregivers across various locations, we are committed to serving our communities and advancing healthcare practices.
Team Overview
Providence Physician Enterprise (PE) is a service line dedicated to delivering quality, compassionate care across multiple states. Our collective medical groups and affiliate practices represent one of the largest healthcare networks in the country, comprising over 11,000 providers and 30,000 caregivers. We are proud to uphold a tradition of serving the underserved and promoting health equity.
