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Healthcare Support Specialist
2 months ago
Join Our Team at MelroseWakefield Healthcare
At MelroseWakefield Healthcare, we are dedicated to enhancing lives, advancing careers, and transforming the healthcare landscape. We are excited to expand our team with individuals who share our passion for patient care.
Position Overview
This role is centered around delivering both professional and nonprofessional healthcare support services as directed by medical practitioners. The focus is on executing various nursing support tasks, which include:
- Providing essential care services to patients without holding an RN or LPN license.
- Operating under the guidance of physicians and mid-level practitioners, while also collaborating with registered nurses when necessary.
- Utilizing specialized knowledge or skills acquired through vocational education and hands-on experience.
Work Schedule: Full-time, 40 hours per week, Monday through Friday.
Key Responsibilities:
- Manage patient flow efficiently to optimize the use of healthcare providers and examination rooms.
- Prepare medical records for patient visits, ensuring accuracy and completeness.
- Deliver exceptional customer service in all interactions with patients and their families.
- Assist patients and their families during the admission process to ensure a smooth transition.
- Prepare examination rooms and assist healthcare providers during patient visits.
- Conduct vital sign assessments and document patient information accurately.
- Facilitate the collection of specimens and ensure necessary supplies are available for providers.
- Support billing processes by accurately documenting codes and procedures.
- Maintain a clean and safe environment in accordance with infection control standards.
Qualifications:
Minimum Requirements:
- Completion of a Medical Assistant program from an accredited institution.
- Basic Life Support Certification.
Preferred Qualifications:
- High School Diploma or equivalent.
- Two years of experience in a medical office setting.
- Familiarity with electronic patient record systems.
What We Offer:
- Competitive salary packages.
- Comprehensive medical, dental, and vision insurance starting on the first day of employment.
- 403(b) retirement plan with company matching.
- Generous paid time off benefits.
- Tuition reimbursement programs.
- Opportunities for clinical advancement.
- Complimentary on-site parking.
About Us:
MelroseWakefield Healthcare is committed to providing high-quality clinical care and services to the communities we serve. Our focus on reducing health disparities is reflected in our extensive range of local health programs and partnerships aimed at enhancing the well-being of our residents.
As part of Tufts Medicine, we are dedicated to delivering exceptional, integrated healthcare experiences across Massachusetts. We value diversity and inclusion and are proud to be an equal opportunity employer.
