Rental Operations Specialist
7 days ago
Job Title: Account Manager
Job Summary:
We are seeking a highly skilled and customer-focused Account Manager to join our team at Premier Rental Purchase. As an Account Manager, you will be responsible for providing exceptional customer service, ensuring timely and professional delivery of merchandise, and maintaining a high level of communication with customers, colleagues, and management.
Key Responsibilities:
- Customer Service: Provide excellent customer service, responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
- Delivery and Installation: Ensure timely and professional delivery of merchandise, including installation and setup as required.
- Communication: Maintain regular communication with customers, colleagues, and management to ensure seamless operations and resolve any issues that may arise.
- Inventory Management: Assist in the maintenance of inventory levels, ensuring that merchandise is properly stored, maintained, and transported.
- Store Operations: Assist in the upkeep of store premises, including cleaning, organization, and maintenance of equipment and facilities.
- Training and Development: Participate in ongoing training and development programs to enhance skills and knowledge, ensuring compliance with company policies and procedures.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: Previous experience in a customer-facing role, preferably in a retail or rental industry.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a strong attention to detail.
- Physical Demands: Ability to lift and carry loads up to 75 pounds, and work in a variety of environments, including store, field, and customer premises.
Working Conditions:
Work is performed in a fast-paced retail environment, with frequent customer interactions, and may require working in a variety of environments, including store, field, and customer premises.
Compensation:
$20.00 per hour
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