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Operations Manager

2 months ago

Portage, Michigan, United States Colony Hardware Full time
About the Role

We are seeking a highly skilled and experienced Operations Manager to join our team at Colony Hardware. As a key member of our operations team, you will be responsible for ensuring the efficient and effective management of our distribution center.

Key Responsibilities
  • Prioritize and Manage Workflows: Prioritize job duties for the entire crew while working closely with departments to fill orders company-wide effectively and productively.
  • Lead and Develop the Operations Team: Manage the operations team providing coaching, guidance, and mentorship, resolving any issues that may arise.
  • Collaborate with Cross-Functional Teams: Work with department managers company-wide, including branch management associates, Sales, Purchasing, service and rental, and Operations Management, to ensure warehouse operations are operating in an effective and efficient manner to meet customer needs.
  • Ensure Workplace Safety: Ensure workplace safety is a top priority and guidelines are adhered to.
  • Manage Truck Safety and Maintenance: Manage truck safety including safe loading, and coordinate with Fleet Manager on truck maintenance and repair.
  • Participate in Logistics Decisions: Participate in decisions regarding delivery times, route schedules, and other logistics for delivering the product.
  • Assist with Special Orders and Inventory Management: Assist in fulfilling special orders that require additional attention and perform stock counts to ensure stock levels are accurate.
  • Improve Warehouse Efficiency: Work with Inventory Control and the Maintenance Department to work on the creation of additional storage space in both the main distribution center and the branch locations.
  • Verify Order Accuracy: Recheck all orders for Hardware Spot to determine if they were picked correctly and shipped in the costliest and most effective way.
  • Process Shipping and Billing: Prepare and process UPS and freight bills for outbound shipment, ensuring they are paid and charged to the customer if applicable.
Requirements
  • Leadership and Communication Skills: Are a strong leader, always working to ensure an efficient, effective, and safe work environment. Have strong communication skills with the ability to work across all levels of the organization.
  • Attention to Detail: Are detail oriented letting nothing "slip through the cracks".
  • Customer Focus: Recognize the importance of a well-run operations to meet customer's daily and changing needs.
  • Personal Qualities: Strive for the best from yourself and your team.
What We Offer
  • Competitive Compensation and Benefits: We value performance that exhibits a high sense of urgency, coupled with attention to detail and a strong customer service orientation We also care about the welfare of our employees, which is why our salary and benefits are competitive.
  • Opportunities for Growth and Development: Colony's benefits include: Quarterly bonuses based upon performance, Medical, Dental, Vision, STD/LTD, Life Insurance (company paid), 401k with generous match, HSA/FSA, Competitive PTO and paid holidays, Company-provided PPE as required, Industry leading training and development, Generous discounts on the best products from leading industry vendors.