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Account Manager

2 months ago


Portage, Indiana, United States Premier Rental Purchase Full time
Job Description

Job Title: Account Manager

Job Summary:

We are seeking a highly skilled and customer-focused Account Manager to join our team at Premier Rental Purchase. As an Account Manager, you will be responsible for providing exceptional customer service, ensuring timely and professional delivery of merchandise, and maintaining a high level of communication with customers, colleagues, and management.

Key Responsibilities:

  • Customer Service: Provide excellent customer service, responding to customer inquiries, and resolving issues in a professional and timely manner.
  • Delivery and Installation: Ensure timely and professional delivery of merchandise, including installation and setup as required.
  • Communication: Maintain regular communication with customers, colleagues, and management to ensure seamless delivery of services.
  • Inventory Management: Assist in the maintenance of inventory levels, ensuring that merchandise is properly stored and secured.
  • Store Operations: Assist in the maintenance of store standards, including cleanliness and organization of the store and its surroundings.
  • Training and Development: Participate in ongoing training and development programs to enhance skills and knowledge.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in a customer-facing role, preferably in a retail or rental environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a strong attention to detail.
  • Physical Demands: Ability to lift and carry loads up to 75 pounds, and to work in a variety of environments, including outdoors and in customers' homes.

Working Conditions:

Work is performed in a variety of environments, including the store, in the field, and in customers' homes. The role requires frequent travel from store to store, and may involve working in changing environments, including moving merchandise in wide-open spaces, level spaces, across dirt, icy, or uneven surfaces.

Compensation:

$20.00 per hour

About Premier Rental Purchase:

Premier Rental Purchase is a Rent-To-Own franchise that provides a unique program focused on improving customers' lifestyles while adhering to their budget. We offer a supportive and dynamic work environment, and are committed to providing our customers with exceptional service and support.

Our Core Values:

  • Respect, Listen, and Respond: We value our customers and colleagues, and strive to provide exceptional service and support.
  • Compassion with Accountability: We are committed to providing a supportive and caring environment, while also holding ourselves and others accountable for our actions.
  • Integrity Above All: We operate with integrity and honesty, and strive to do the right thing in all aspects of our business.
  • Together We Succeed: We believe that together, we can achieve great things, and we strive to work collaboratively to achieve our goals.