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Member Specialist

2 months ago

Portage, Michigan, United States Walmart Full time
Job Summary

We are seeking a highly skilled Member Specialist to join our team at Walmart. As a Member Specialist, you will be responsible for providing exceptional customer service to our members, ensuring a seamless shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide member service by maintaining exit areas, reviewing member receipts, and acknowledging members
  • Assist members with purchasing decisions, locate merchandise, and process member purchases
  • Maintain self-checkout area, resolve member issues, and promote Sam's Club products and services
  • Assist with securing and safeguarding Sam's Club assets and property
  • Assist with training of Member Frontline Service associates on company processes and procedures
Requirements
  • Customer Service experience, preferably in a retail environment
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for long periods
Benefits
  • Competitive pay and performance-based bonus awards
  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, and family care leave
About Sam's Club

Sam's Club is a membership-based warehouse club that offers affordable, wholesale merchandise to members. We are committed to providing exceptional customer service and creating a positive shopping experience for our members.