Front Office Coordinator

2 weeks ago


Pleasanton, California, United States Pyramid Global Hospitality Full time
Position Overview

We are seeking a dedicated and service-oriented individual to take on the role of Front Desk Supervisor at Pyramid Global Hospitality. This position is crucial in ensuring that our guests receive the highest level of service and satisfaction during their stay.

Key Responsibilities
  • Oversee daily front desk operations, ensuring efficient and smooth service delivery.
  • Lead and mentor front desk staff, fostering a positive and collaborative work environment.
  • Address guest inquiries and concerns promptly, maintaining a focus on guest satisfaction.
  • Implement and uphold company policies and procedures to enhance operational efficiency.
  • Assist in training new team members, ensuring they are equipped with the necessary skills and knowledge.
Qualifications

The ideal candidate will possess strong leadership skills, a commitment to exceptional customer service, and the ability to work in a fast-paced environment. Previous experience in a supervisory role within the hospitality industry is preferred.

Why Join Us?

At Pyramid Global Hospitality, we value our team members and are committed to providing a supportive and rewarding work environment. Join us in delivering outstanding service and creating memorable experiences for our guests.



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