it specialist

3 weeks ago


San Diego, California, United States United States Fleet Forces Command Full time

You will serve as an IT Specialist (INFOSEC) in the IT Portfolio Management Division, Policy-Plans-Project Department at Naval Computer and Telecommunications Station San Diego (NAVCOMTELSTA).

You will coordinate technical and/or procedural planning discussions between customer representatives and commercial service provider(s).

You will maintain relationships between contractor and customers serving as a dedicated technical representative ensuring customer service and business expectations are satisfied in an organized manner.

You will monitor and report on the status and progress of customer issues, check on status of work in progress and review completed work.

You will maintain program and administrative reference materials, project files and relevant back-ground documents and make available policies, procedures and written instructions from the supervisor.

You will report and escalate operational issues and provide status updates through issue resolution.

You will provide customer with Information Technology service support, business and mission assurance, communications and collaboration in accordance with Customer Relationship Manager Standard Operating Procedures and operations manual.



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