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Technical Support Specialist

2 months ago


San Antonio, Texas, United States Vision It US Full time
Position Overview

Number of Positions: 4

Work Environment: ONSITE

Key Responsibilities:

  • Assist users with computer and software-related issues.
  • Deliver hands-on or remote support for system setups, upgrades, and software functionality.
  • Conduct training sessions for relevant software and hardware.
  • Address client inquiries effectively.
  • Offer technical assistance to end-users.
  • Diagnose and resolve hardware and software challenges.
  • Provide guidance or directly configure desktop equipment.
  • Support the installation of software applications and operating system enhancements.
  • Maintain logs of support activities.

Qualifications:

  • Bachelor's degree in Computer Science or a related discipline.
  • Previous experience in desktop support or a similar role.
  • Comprehensive understanding of desktop hardware and software systems.
  • Skilled in operating systems including Mac, Linux, and Windows.

Essential Skills: Desktop Support

Preferred Skills: Desktop Support