Administrative Coordinator II

1 week ago


Dover, Delaware, United States DelDOT Full time

Overview

This role represents the second tier of administrative coordination, focusing on the organization and management of various administrative functions that support multiple operational sectors. Individuals in this position typically report to a senior administrator overseeing a program area that encompasses several functional domains or a statewide initiative operating from a central office, where the incumbent provides diverse and complex support services.

Preferred Qualifications

Candidates lacking the preferred qualifications may still be considered for this role if they meet the essential job requirements. Proficient in both Spanish and English, with the ability to read, write, and converse fluently.

Key Responsibilities

The following are fundamental responsibilities common to all positions within this classification. They are not intended to be an exhaustive list of all duties associated with any single position.

Implements agency laws, regulations, policies, and procedures to maintain and process agency data.
Develops official agency documentation; manages and updates agency databases, typically utilizing Access or similar software; creates and maintains spreadsheets; designs original presentations using various software tools.
Acts as a liaison with the public, clients, agency personnel, and others to disseminate information and clarify agency services, laws, regulations, policies, and procedures.
Ensures effective coordination of operational tasks.
Establishes tracking and monitoring systems and follows up to guarantee effective resolution of issues.
Gathers, organizes, and drafts technical and administrative materials necessary for public information or departmental use. Collects and compiles data to generate reports and provide supporting documentation.
Evaluates routine operational practices and procedures, offering recommendations to enhance smooth and efficient office functioning.
Maintains and manages data and/or filing systems to ensure effective, accurate, and easily retrievable documentation of operations, programs, and project activities.
May oversee or manage junior staff members.

Job Requirements

Essential Qualifications for Administrative Coordinator II
Candidates must demonstrate education, training, and/or experience in the following areas:

A minimum of one year of experience in coordinating office activities, including planning and organizing meetings or conferences; tracking workflow and follow-up; composing meeting notes; directing clients/customers; explaining services to the public and clients; establishing or maintaining filing and record systems. A minimum of one year of experience in document processing, which involves reviewing and assessing records for completeness and compliance with laws, regulations, standards, policies, and procedures, resolving deficiencies, interpreting information, and tracking and monitoring activities. A minimum of one year of experience using an automated information system to enter, update, modify, delete, retrieve, and report on data. A minimum of one year of experience with standard computer software programs for word processing, spreadsheets, or databases.

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