Administrative Coordinator II

2 weeks ago


Dover, Delaware, United States DelDOT Full time

Overview

This role involves advanced administrative coordination, providing support across various operational sectors. The position typically reports to a senior administrator overseeing multiple functional areas or a statewide initiative from a central office, where the incumbent delivers diverse and complex support services.

Preferred Skills

Candidates lacking the preferred skills may still qualify for this role if they meet the job requirements. Proficient in both Spanish and English, with the ability to read, write, and speak fluently.

Key Responsibilities

The following are essential functions common to all roles within this classification and are not intended to be an exhaustive list of all duties for any specific position. As such, incumbents may perform similar duties not explicitly listed here.

Implements agency laws, regulations, policies, and procedures to maintain and process agency information.
Develops official agency documents, manages databases using software like Access, and creates spreadsheets and presentations.
Acts as a liaison with the public, clients, agency personnel, and others to share information and clarify agency services, laws, regulations, and policies.
Ensures effective coordination of operational tasks.
Establishes tracking systems and follows up to guarantee effective resolution of issues.
Gathers, organizes, and drafts technical and administrative materials for public information or departmental purposes. Collects and compiles data to prepare reports and provide necessary documentation.
Evaluates routine operational practices and suggests improvements for smooth office functioning.
Maintains and organizes data and filing systems to ensure accurate and easily accessible documentation of operations, programs, and project activities.
May supervise or oversee junior staff members.

Job Qualifications

REQUIREMENTS for Administrative Coordinator II
Candidates must demonstrate education, training, and/or experience in the following areas:

A minimum of one year of experience in coordinating office activities, including planning meetings, tracking workflows, composing notes, directing clients, and maintaining filing systems. At least one year of experience in document processing, which includes reviewing records for completeness and compliance with regulations, resolving discrepancies, interpreting information, and monitoring activities. One year of experience using automated information systems for data entry, updates, modifications, deletions, retrievals, and reporting. One year of experience with standard computer software for word processing, spreadsheets, or databases.

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