Food and Beverage Server at Blue Bills

2 weeks ago


Florence, Oregon, United States Three Rivers Casino Full time
Job Overview

The Food Server at Blue Bills is tasked with delivering exceptional service and sales of food and beverage offerings to patrons in a prompt, courteous, and professional manner, upholding a high standard of guest satisfaction.

KEY RESPONSIBILITIES

  • Welcomes guests and efficiently takes food and beverage orders, ensuring accurate entry into the POS system.
  • Regularly clears tables during the dining experience and prepares them for the next guests.
  • Continuously monitors guest needs, ensuring quality and accuracy of food and service.
  • Maintains thorough knowledge of menu items to provide informed suggestions and assistance to guests.
  • Ensures cleanliness and organization of all food storage areas, dining spaces, and service stations.
  • Protects the assets of Three Rivers Casino and accurately balances assigned cash registers.
  • Communicates any guest concerns, complaints, or suggestions to management to enhance guest service.
  • Completes assigned side duties to ensure that service stations are well-stocked for subsequent shifts.
  • Delivers outstanding guest service by maintaining a positive attitude while interacting with guests and fellow team members.
  • Adheres to the health and personal hygiene policies of the Food and Beverage department.
  • Performs other duties as assigned by management.

WORK ENVIRONMENT

While executing the responsibilities of this role, team members may encounter secondhand tobacco smoke, particularly those working on the casino floor. The noise level in the workplace is typically moderate but may occasionally increase for brief periods.

PHYSICAL DEMANDS

  • Must be capable of sitting, standing, and/or walking for up to 8 hours.
  • Must frequently carry, reach, twist, bend, and squat.
  • Must regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 75 pounds with assistance as necessary.

COMMITMENT TO SERVICE - Exceptional guest service is vital to the success of Three Rivers Casino Resort, and each team member plays a crucial role. We embody our Service Commitments in every interaction with guests and fellow team members, starting with #1 "Be Kind. Always." Your dedication will contribute to fulfilling our mission.

EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.

QUALIFICATIONS

  • Minimum age requirement for this position is 21 years.
  • Must possess or obtain a Food Handlers Card/OLCC Permit within 30 days of employment.
  • Ability to communicate clearly and effectively in English, both verbally and in writing.
  • Must comply with pre-employment, random, and reasonable suspicion alcohol and drug testing.
  • Must obtain and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission.
  • Availability to work all shifts, including weekends and holidays, as required by the department and for special casino events.


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