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Beverage Server

2 months ago


Florence, United States Boyd Gaming Full time
About the Role

The Beverage Server position is a key role in providing exceptional service to our internal and external customers. As a Beverage Server, you will be responsible for serving food and beverages in accordance with our high standards.

Responsibilities
  • Provide Superior Customer Service: Positively impact interactions with external and internal customers, and have the resilience to deal with difficult customers in all types of business conditions.
  • Recognize and Greet Guests: Recognize guests immediately with a friendly, courteous greeting and inform them of daily specials, soup of the day, etc.
  • Assist with Beverage Selection: Assist guests with beverage selection, demonstrating salesmanship with complete product knowledge.
  • Ensure Guest Satisfaction: Ensure guest satisfaction through quality checks and responsiveness to guest complaints.
  • Maintain a Clean and Safe Environment: Maintain a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.
  • Anticipate and Meet Guest Needs: Anticipate, identify, and provide for guest needs.
  • Perform Inventories and Other Duties: Perform inventories and other duties as assigned.
Requirements
  • Familiarity with Beverage and Wine Service: Familiarity with beverage and wine service is required.
  • Excellent Customer Service Skills: Excellent customer service skills are essential.
  • Licenses and Certifications: Must be able to obtain and maintain all appropriate licenses/certifications per Federal, State, and Gaming regulations.
  • Indiana ABC Permit (Liquor License): Indiana ABC Permit (Liquor License) is required.
  • Age Requirement: Must be at least 21 years of age.
About Belterra Casino Resort

Belterra Casino Resort is a premier gaming and resort destination located on the scenic Ohio River. We offer a wide range of amenities and services, including a 38,000 square foot gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio designed golf course, and over 50,000 square feet of meeting and conference space.

We are an Equal Opportunity Employer and welcome applications from qualified candidates. If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation.