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Beverage Service Specialist
2 months ago
Job Type
Full-time, Part-time
Position Overview
The Bartender plays a crucial role in delivering exceptional beverage and food service to guests, ensuring a high standard of hospitality and professionalism.
KEY RESPONSIBILITIES
- Delivers prompt and courteous service to patrons at the bar, accurately processing food and drink orders through a POS system.
- Continuously assesses guest needs, ensuring the quality and precision of served orders.
- Maintains comprehensive knowledge of menu offerings, particularly mixed drinks, and provides recommendations to guests.
- Ensures cleanliness and organization of bar areas and service stations.
- Assists in managing inventory and the organization of the liquor storage area.
- Safeguards company assets and accurately balances assigned cash registers.
- Communicates guest feedback, concerns, or suggestions to management to enhance service quality.
- Completes assigned side duties to ensure that stations are well-stocked for subsequent shifts.
- Exhibits outstanding guest service through a positive attitude in interactions with guests and team members.
- Adheres to all regulations regarding the sale of alcoholic beverages.
- Follows health and hygiene policies set forth by the food and beverage department.
- Performs additional tasks as directed by management.
Team Members may encounter secondhand tobacco smoke and moderate noise levels, which can occasionally escalate during peak times.
PHYSICAL DEMANDS
- Ability to sit, stand, and/or walk for extended periods, up to 8 hours.
- Frequent carrying, reaching, twisting, bending, and squatting.
- Regularly lifting and/or moving up to 50 pounds, with occasional lifting of up to 100 pounds with assistance.
Exceptional guest service is vital to the success of Three Rivers Casino & Hotel. Each team member is expected to embody our service commitments in every interaction, beginning with the principle of kindness.
Our mission is to create unique and memorable experiences that connect people to the coast.
QUALIFICATIONS
- Must be at least 21 years of age.
- Minimum of 6 months experience in a fast-paced bartending environment or a comparable combination of education and experience.
- Must obtain a Food Handlers Card/OLCC License within 30 days of employment.
- Effective communication skills in English, both verbal and written.
- Compliance with pre-employment, random, and reasonable suspicion alcohol and drug testing.
- Must obtain and maintain a valid gaming license.
- Availability to work various shifts, including weekends and holidays, as required by the department.
$14.70 per hour, depending on experience.
