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Beverage Server

2 months ago


Florence, United States Boyd Gaming Full time

Job Summary

The Beverage Server position at Belterra Casino Resort is a key role in providing exceptional customer service and ensuring a memorable experience for our guests. As a Beverage Server, you will be responsible for serving food and beverages in accordance with our high standards, while maintaining a clean and safe environment.

Responsibilities

  • Provide superior customer service, responding promptly to guest needs and resolving any issues in a professional and courteous manner.
  • Recognize guests immediately with a friendly greeting and inform them of daily specials, promotions, and other relevant information.
  • Assist guests with beverage selection, demonstrating salesmanship and product knowledge to enhance the guest experience.
  • Ensure guest satisfaction through quality checks and responsiveness to guest complaints.
  • Maintain a well-groomed, neat, and clean appearance, adhering to sanitation and safety standards.
  • Anticipate and provide for guest needs, ensuring a seamless and enjoyable experience.
  • Perform inventories and other duties as assigned by management.

Requirements

  • Familiarity with beverage and wine service.
  • Excellent customer service skills.
  • Ability to obtain and maintain all necessary licenses and certifications.
  • Indiana ABC Permit (Liquor License) required.
  • Must be at least 21 years of age.

What We Offer

As a Beverage Server at Belterra Casino Resort, you will be part of a dynamic team that is committed to providing exceptional service and creating memorable experiences for our guests. We offer a competitive compensation package, opportunities for growth and development, and a fun and supportive work environment.