Beverage Service Specialist

1 week ago


Florence, Oregon, United States Three Rivers Casino & Hotel Full time

Job Type

Full-time, Part-time

Position Overview

The Bartender plays a crucial role in delivering exceptional beverage and food service to guests, ensuring a high standard of hospitality and professionalism.

KEY RESPONSIBILITIES

  • Delivers prompt and courteous service to patrons at the bar, accurately processing food and drink orders through a POS system.
  • Continuously assesses guest needs, ensuring the quality and precision of orders served.
  • Maintains extensive knowledge of menu offerings, particularly mixed drinks, providing recommendations and assistance to guests as necessary.
  • Ensures cleanliness and organization of bar areas and service stations.
  • Assists in the management and rotation of liquor inventory.
  • Safeguards company assets and accurately balances assigned cash registers.
  • Communicates guest concerns, complaints, or suggestions to management to enhance service quality.
  • Completes assigned side duties to ensure bar stations are well-stocked for subsequent shifts.
  • Exhibits outstanding guest service by maintaining a positive attitude when interacting with guests and fellow team members.
  • Adheres to all gaming regulations regarding the sale of alcoholic beverages.
  • Follows health and personal hygiene policies as outlined by the F&B department.
  • Performs additional duties as assigned by management.
WORK ENVIRONMENT

Team Members may encounter secondhand tobacco smoke, particularly those working in gaming areas. The noise level in the workplace is typically moderate but may occasionally increase during peak times.

PHYSICAL DEMANDS
  • Ability to sit, stand, and/or walk for extended periods, up to 8 hours.
  • Frequent lifting, reaching, twisting, bending, and squatting.
  • Regularly lift and/or move up to 50 pounds, with occasional lifting of up to 100 pounds with assistance.
COMMITMENT TO SERVICE

Exceptional guest service is fundamental to the success of Three Rivers Casino & Hotel. Each team member is expected to embody our service commitments in every interaction, starting with the principle of being kind at all times. Your dedication will contribute to our mission of delivering remarkable experiences that connect people to the coast.

QUALIFICATIONS
  • Must be at least 21 years of age.
  • Minimum of 6 months experience in a high-paced bartending environment or a combination of education and experience.
  • Must obtain a Food Handlers Card/OLCC License within 30 days of employment.
  • Effective communication skills in English, both verbal and written.
  • Compliance with pre-employment, random, and reasonable suspicion alcohol and drug testing.
  • Must secure and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission.
  • Availability to work various shifts, including weekends and holidays, as required by the department and special events.
SALARY

$14.70 per hour / DOE

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