Membership Services Representative
1 week ago
Job Title
Customer Service Associate - Membership Office
Department
Campus Recreation
Employment Type
Part-Time Student Position
Weekly Hours
10-15 hours
Key Responsibilities
As a Customer Service Associate, your duties will encompass the following:
- Manage incoming calls, redirect inquiries, and document messages
- Operate office machinery including copiers and fax machines
- Provide knowledgeable assistance regarding facility operations and programs
- Engage effectively with patrons and staff at the Stark Recreation Center
- Respond to emergencies as required
- Handle cash transactions and adhere to financial protocols
- Implement and uphold policies for all members
- Perform light cleaning duties
- Assist in organizing special events
- Complete additional tasks as assigned
Candidates must be enrolled in a minimum of 6 credit hours at Mississippi University for Women.
Job Summary
This role involves working within the membership office, where you will be tasked with delivering information to members and guests about our facilities and programs, facilitating membership sales, and managing program packages. The position requires maintaining daily cash flow and providing exceptional customer service.
Availability Requirements
Applicants are required to specify their hours of availability.
Background Check Requirement
All final candidates must successfully complete a pre-employment background check. A prior conviction does not automatically disqualify a candidate, but failure to disclose such information may lead to disqualification.
Application Instructions
Applicants should submit a brief writing sample detailing their motivation for seeking employment with Campus Recreation.
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