Manager of Membership Services
2 weeks ago
The Manager of Membership Services plays a crucial role in ensuring member satisfaction and retention through exceptional service and support.
Key Responsibilities- Member Support: Act as the primary point of contact for member inquiries, providing outstanding assistance via various communication channels.
- Inventory Management: Oversee the inventory of merchandise incentives, ensuring proper acceptance and acknowledgment.
- Prize Fulfillment: Coordinate the distribution of raffle prizes and manage membership program shipments from headquarters.
- Office Management: Procure and manage office supplies and services for office equipment, maintaining efficient filing systems and archives.
- Shipping Coordination: Prepare and manage incoming and outgoing shipments, deliveries, and mail.
- Fundraising Coordination: Facilitate the intake and fulfillment of prizes for various fundraising initiatives throughout the year.
- Incentive Oversight: Manage the flow of membership incentives from receipt to fulfillment.
- Collaboration: Work closely with internal teams including senior leadership, event coordination, and finance to enhance member services.
- Data Processing: Accurately process memberships and donations in the ERP system as directed.
Vaco is committed to fostering a diverse workplace and encourages individuals from all backgrounds to apply.
Equal Opportunity EmploymentVaco is an Equal Opportunity Employer, ensuring a fair hiring process free from discrimination based on various protected characteristics.
Privacy and ConfidentialityVaco respects your privacy and is dedicated to maintaining the confidentiality of your information throughout the hiring process.
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Manager of Membership Services
2 weeks ago
Columbus, Ohio, United States Vaco Full timeRole OverviewThe Manager of Membership Services plays a crucial role in enhancing member satisfaction and retention through exceptional service and support.Key ResponsibilitiesCustomer Engagement: Act as the primary point of contact for members, ensuring a positive experience through outstanding customer service.Communication Management: Oversee and respond...
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Membership Services Coordinator
6 days ago
Columbus, Ohio, United States Vaco Full timeJob DescriptionJob Title: Membership Services ManagerJob Summary:Vaco is seeking a highly skilled Membership Services Manager to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service, managing membership programs, and ensuring seamless operations.Key Responsibilities:Customer Service: Provide...
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Membership Services Coordinator
4 days ago
Columbus, Ohio, United States Vaco Full timeJob DescriptionJob Title: Membership Services ManagerJob Summary:Vaco is seeking a highly skilled Membership Services Manager to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service to our constituents, managing merchandise incentives inventory, and coordinating the intake and fulfillment of...
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Membership Engagement and Events Specialist
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Membership Operations Specialist
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