Medical Office Coordinator

1 day ago


Waltham, Massachusetts, United States OI Infusion Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at OI Infusion. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our healthcare facility.

Key Responsibilities
  • Administrative Tasks
    • Manage patient referrals to specialists and other healthcare providers.
    • Ensure all necessary documentation and information is provided for referrals.
    • Follow up on referral appointments and communicate with patients regarding their referral status.
  • Lab and Inventory Management
    • Prepare and process lab samples following established protocols and ensure accurate labeling and documentation of all lab specimens.
    • Monitor and maintain inventory of medical and office supplies.
    • Place orders for new supplies and verify receipt of deliveries.
  • Patient Care and Support
    • Greet and assist patients upon arrival, providing excellent customer service.
    • Answer phone calls, respond to inquiries, and relay messages to the appropriate personnel.
    • Assist with patient check-in and check-out processes, including verifying insurance information and collecting copayments.
  • Record Keeping and Compliance
    • Maintain accurate and up-to-date patient records in the EMR system.
    • Document all findings accurately in the patient's electronic medical record (EMR).
Requirements
  • High school diploma or equivalent; additional certification in healthcare administration or medical assisting is preferred.
  • Previous experience in a healthcare administrative or medical assistant role.
  • Proficiency in using EMR systems and other office software.
  • Excellent organizational and multitasking abilities.
  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced environment and handle stressful situations with professionalism.
  • Knowledge of medical terminology and basic healthcare procedures.


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