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Office Coordinator

2 months ago

Waltham, Massachusetts, United States Rayteam Inc Full time
Job Overview

Company: Rayteam Inc.

Position: Administrative Assistant

Employment Type: Full-Time

Compensation: To be discussed

We are a high-volume automotive service provider specializing in European vehicles, seeking a dedicated Administrative Assistant to support our operations. The ideal candidate will be responsible for a variety of administrative tasks that ensure smooth workflow and exceptional customer service.

Key Responsibilities:
  • Welcome customers entering the facility
  • Manage incoming phone calls
  • Process insurance claims and follow up on existing claims
  • Create supplements and facilitate payment collection from insurance providers
  • Provide daily updates to customers regarding their service
  • Handle payment transactions, including cash and credit card processing
  • Respond to customer inquiries via email
  • Ensure a positive customer experience throughout all interactions
  • Sort and distribute incoming correspondence
  • Maintain inventory levels of parts and supplies
  • Oversee the maintenance of office equipment
  • Keep accurate records for staff and communication systems
  • Perform general administrative duties for both front and back office
  • Manage accounts receivable and payable
  • Organize electronic and physical filing systems
  • Address administrative issues and inquiries
  • Collaborate with the Office Manager to optimize daily operations

Qualifications:

  • Valid Driver's License
  • Preferred: College education

This role requires strong organizational skills and the ability to multitask effectively. Candidates must be committed to learning and adapting in a dynamic environment.