Patient Referral Coordinator
2 weeks ago
At Brigham and Women's Hospital, we are dedicated to enhancing patient care through our comprehensive services. We pride ourselves on fostering a diverse, equitable, and inclusive workplace that mirrors the varied backgrounds of the patients we serve.
Our commitment to equal opportunity ensures that all individuals have access to quality care and career advancement, reflecting the full spectrum of human diversity, including race, gender identity, sexual orientation, ability, religion, ethnicity, and national origin.
Role SummaryThe Patient Referral Coordinator plays a vital role in managing patient referrals, ensuring seamless communication and coordination among healthcare providers. This position is essential for facilitating the transition of patients from various care settings, including rehabilitation and chronic disease management.
Our team is composed of highly skilled professionals who work collaboratively within an interdisciplinary framework to deliver specialized care tailored to each patient's unique needs, ultimately aiming to enhance their independence and quality of life.
Key Responsibilities- Process and manage both internal and external patient referrals by collecting relevant clinical and non-clinical information.
- Input data into our computerized systems accurately and efficiently.
- Communicate pertinent information to all stakeholders involved in patient care.
- Address inquiries from both external and internal sources, providing necessary information and assistance.
- 2-3 years of experience in a clerical or administrative role.
- Proficiency in Microsoft Office and a willingness to learn new software applications.
- Flexibility to adapt to a varied and changing work schedule.
- Familiarity with basic medical terminology is preferred.
- Understanding of insurance processes, managed care, and discharge planning in home health is advantageous.
- Exceptional communication and customer service skills are essential.
- Strong written, verbal, and electronic communication abilities.
- Capability to interact effectively with a diverse patient population.
- Excellent organizational skills with a keen attention to detail.
Brigham and Women's Hospital is an Equal Opportunity Employer. We embrace diverse skills, perspectives, and ideas, striving to lead in the healthcare field.
We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and interview process, ensuring all candidates can perform essential job functions and enjoy the benefits of employment.
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