Automotive Sales Consultant

2 weeks ago

Little Ferry, New Jersey, United States Venice Toyota Full time
Position Overview

As an Automotive Sales Consultant at Venice Toyota, you will report directly to the Sales Manager. Your primary responsibility will be to facilitate vehicle sales while ensuring exceptional customer satisfaction.

Qualifications

Education:
High school diploma or equivalent is required.

Licenses:
Valid Driver's License and Sales License are necessary.

Other Requirements:

Must possess the ability to read and comprehend instructions and information. A professional appearance, excellent communication skills, and the ability to meet the company's production and quality standards are essential.


Physical Requirements
Work may involve spending time outdoors in various weather conditions and indoors in climate-controlled environments.

Sitting:
Regularly required.

Standing:
Regularly required.

Walking:
Regularly required.

Bending, Twisting, and/or Stoop:
Infrequently required.

Kneeling and/or Squatting:
Infrequently required.

Lifting:
Occasional lifting of 25 lbs to 50 lbs.

Reaching and/or Lifting Overhead:
Infrequently required.

Climbing:
Occasional stair climbing.

Repetitive Hand/Finger Movement:
Regularly required.

Grasping/Grabbing with Hands:
Infrequently required.

Pushing and Pulling:
Infrequently required.

Expectations
As a Sales Consultant, you will:
  • Dedicate yourself to ensuring customer satisfaction.
  • Identify management, production, and quality requirements through effective communication.
  • Participate in company meetings as necessary.
  • Maintain a follow-up system to encourage project completion.
  • Set personal performance goals aligned with company productivity standards.
  • Review and analyze daily, weekly, monthly, and yearly actions to optimize time management.
  • Stay informed about industry terminology and technological advancements.
  • Understand and comply with all relevant federal, state, and local regulations.
  • Follow lawful directives from supervisors and adhere to company policies.
  • Engage positively with colleagues to foster a supportive work environment.
  • Maintain confidentiality and non-disclosure agreements.
  • Be available for evening, weekend, and holiday shifts as required.

Job-Specific Expectations
In this role, you will:
  • Be responsible for achieving sales targets while ensuring customer satisfaction.
  • Collaborate with the Sales Manager to meet sales quotas for new and used vehicles.
  • Greet customers promptly and maintain a friendly demeanor.
  • Utilize effective sales techniques to meet customer needs.
  • Conduct vehicle demonstrations and test drives.
  • Verify customer qualifications for vehicle purchases.
  • Stay updated on product knowledge, features, and benefits.
  • Implement a follow-up system to encourage repeat business.
  • Conduct pre-delivery inspections and road tests.
  • Deliver vehicles to customers, ensuring they understand all features and paperwork.
  • Handle customer inquiries and complaints with empathy and professionalism.
  • Attend training sessions to stay current with sales techniques.

This job description is not exhaustive and may be subject to change based on business needs.

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