Administrative Operations Coordinator
2 weeks ago
Title: Administrative Operations Coordinator
Classification: Level 1
Department: LANTA Transportation Operations
Reports To: Operations Director
Supervises: N/A
Key Responsibilities: This role is essential for managing daily operational tasks and payroll functions for the assigned location. Responsibilities include documenting payroll data, handling daily bookings, responding to consumer inquiries, and assisting with customer service needs.
Specific Duties Include:
- Assigning transportation resources to operators during designated hours.
- Processing payroll on a daily basis and monitoring attendance records of operators.
- Ensuring effective resource management.
- Managing daily operator assignment bookings, including adjustments for absences.
- Generating various reports and statistical data as required.
- Organizing office filing systems and maintaining accurate records.
- Coordinating with Customer Service to provide schedules and alerts regarding service interruptions.
- Collaborating with staff and suppliers for uniform orders and maintaining employee uniform records.
- Tagging and managing lost and found items from the transportation fleet.
- Handling incoming calls from the service hotline.
- Performing additional clerical tasks as necessary, such as verifying policy changes with operators, maintaining vacation schedules, and preparing operational guides.
- Executing other assigned duties as needed.
Qualifications:
- High school diploma or equivalent required.
- At least one year of relevant experience.
- Ability to maintain professionalism in all interactions.
- Strong verbal and written communication skills.
- Exceptional attention to detail and organizational capabilities.
- Proficient in operating standard office equipment.
- Availability to work evenings and weekends.
- Ability to manage multiple tasks independently with minimal oversight.
- Proficient in Microsoft Office Suite, particularly Word and Excel.
- Competence in performing basic mathematical calculations.
LANTA Transportation is committed to fostering a diverse and inclusive workplace. We uphold equal employment opportunities and prohibit discrimination and harassment of any kind, ensuring a fair work environment for all employees and applicants.
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