Retail Operations Supervisor

2 weeks ago


Brea, California, United States A Snail's Pace, Inc. Full time
Become a Key Player as a Retail Operations Supervisor at A Snail's Pace, Inc.

A Snail's Pace, Inc. has been a cornerstone in the Southern California running and walking community since its inception. Our commitment to outstanding customer service and our distinctive 3-2-Run Fit Process distinguishes us as the preferred choice for running and walking aficionados. As a family-owned establishment, we take a hands-on approach to our operations, staffed by enthusiastic runners who are eager to share their passion for the sport with our clientele.

In the role of Retail Operations Supervisor, you will be instrumental in delivering exceptional customer experiences by leveraging the sales techniques and product insights acquired through our ASP University training. You will guide customers through our unique 3-2-Run Fit Process, assist with visual merchandising, oversee inventory management, and ensure the seamless operation of the store.

Key Responsibilities:
  • Welcoming and assisting customers with a friendly approach
  • Delivering exceptional customer service
  • Ensuring cleanliness and organization of the retail space
  • Managing stock levels and replenishing products as needed
  • Assisting in the receipt and merchandising of products
  • Handling transactions using the POS system
  • Engaging in in-store and community marketing initiatives
  • Leading and mentoring the sales team
Qualifications:
  • Friendly and positive attitude
  • Strong problem-solving abilities
  • Basic math and computer proficiency
  • Excellent communication skills
  • Ability to thrive under pressure
  • Capability to lift items weighing up to 50 pounds
  • Willingness to work flexible hours
  • Background in running or sports is preferred
Benefits Offered:
  • Health Insurance coverage
  • 401K plan with employer contributions
  • Paid vacation time
  • Employee discounts on merchandise
  • Complimentary race entries for club events
  • Provision of footwear and apparel
  • Quarterly profit-sharing opportunities

Are you prepared to be part of a team that is passionate about running and committed to delivering outstanding customer experiences? Join us as a Retail Operations Supervisor at A Snail's Pace, Inc.



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