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Starbucks Operations Supervisor

2 months ago

Brea, California, United States Macy's Full time
Job Overview

About the Role:

Macy's is a renowned retail establishment with a legacy of 160 years, celebrated for its commitment to fashion, value, and community engagement. As we evolve, we are excited to integrate the essence of Macy's into the dynamic realm of foodservice, enhancing our customers' shopping experience.

The Starbucks Operations Supervisor plays a crucial role in ensuring a seamless, professional, and profitable Starbucks environment, adhering to all company protocols.

Key Responsibilities:

  • Ensure compliance with Food Division Standards and Best Practices.
  • Oversee daily operations and team performance.
  • Manage sales, expenses, and overall profitability.
  • Guarantee the preparation and presentation of beverages and food items meet Starbucks standards.
  • Implement merchandising and product display guidelines.
  • Conduct quality checks to maintain food standards.
  • Exemplify exemplary service and sales techniques.
  • Foster a collaborative relationship with store management.
  • Provide continuous training, feedback, and motivation to team members.
  • Uphold high standards of grooming and professional conduct.
  • Ensure compliance with safety, sanitation, and equipment maintenance standards.
  • Manage scheduling and payroll to optimize productivity and customer satisfaction.
  • Utilize sales reports and forecasts to meet financial objectives.
  • Assist in menu item preparation and production.
  • Handle ordering and receiving of supplies based on operational needs.
  • Ensure timely payment of vendor invoices.
  • Conduct food inventory checks to maintain cost efficiency.
  • Perform additional duties as required.

Qualifications:

  • High School Diploma or equivalent is mandatory.
  • 1-2 years of relevant experience is preferred.
  • Ability to comprehend and follow safety and operational guidelines.
  • Flexibility to work varied retail hours, including evenings and weekends.

Physical Requirements:

  • Ability to walk, stand, communicate, reach, crouch, and climb as needed.
  • Frequent use of technology, including cash registers and handheld devices.
  • Capability to lift and move items weighing up to 25lbs.

This position may offer performance-based incentives and a comprehensive benefits package, including options for 401k, medical, vision, dental, life, and disability insurance, along with paid time off and holidays. Eligibility criteria may apply based on various factors.