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Retail Sales Supervisor

2 months ago

Brea, California, United States Fabletics Full time
Position Overview
Fabletics is seeking a Full-Time Sales Supervisor to enhance our retail store experience.
Key Responsibilities

As a Sales Supervisor, you will play a crucial role in delivering an exceptional retail environment while supporting Sales & Operations.

You will leverage innovative technology to facilitate a seamless shopping experience for our Customers across both online and in-store platforms.

Collaborating closely with the Store Manager and a dedicated team of associates, you will assist our Customers in pursuing their passions.

The ideal candidate will be a driven, enthusiastic individual who enjoys engaging with the public.

Join a collaborative team of key players committed to achieving ambitious objectives and advancing the business.

Reporting Structure
This position will report directly to the Store Manager.
Core Duties
  • Exemplify our culture and values through accountability, serving as a role model for the team.
  • Engage Customers in meaningful interactions by sharing insights on our products' fabrics, features, fit, and functionality.
  • Promote Customer engagement through in-store events, promotions, and community initiatives.
  • Provide training and constructive feedback based on our Customer Experience Playbook and performance standards.
  • Work alongside the Store Manager to motivate associates to achieve individual and team performance targets.
  • Communicate inventory and training requirements to enhance the overall Customer experience.
  • Ensure adherence to store merchandising guidelines to create an inviting shopping atmosphere.
  • Actively contribute feedback to the Store Manager for continuous business improvement.
  • Aim for excellence in meeting and surpassing Store objectives related to Performance, Productivity, Efficiency, and Quality.
  • Serve as a knowledgeable resource for Customers and team members regarding product information.
  • Achieve personal sales goals and maintain safety and security standards.
  • Assist with inventory management as needed, including unpacking boxes weighing 10-30 lbs.
Qualifications
  • A minimum of 1 year of experience in a retail setting; prior management experience is advantageous.
  • Familiarity with active lifestyle choices such as Yoga, Cycling, Pilates, Weight Training, and Nutrition.
  • Strong interpersonal skills and a positive demeanor, with the ability to thrive in a dynamic environment.
  • Comfortable navigating ambiguity and taking initiative when opportunities arise.
  • Experience with retail inventory and POS systems.
  • Self-motivated with excellent communication skills, capable of inspiring others.
  • Ability to manage multiple tasks, prioritize effectively, and work well under pressure.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
Physical Requirements
This role involves frequent movement, communication, and standing for extended periods. It may occasionally require bending, kneeling, or climbing.
Compensation and Benefits
The position offers a competitive hourly wage, employee discounts on Fabletics brands, complimentary outfits monthly, paid sick time, 401k matching, annual bonuses, paid time off, and more.
About Fabletics

Fabletics is part of TechStyleOS, a global leader in Operations and Services for rapidly growing online fashion brands. We provide comprehensive support across technology, data science, supply chain management, fulfillment, and customer service to help brands thrive.

Fabletics, Inc. is an equal opportunity employer, committed to fostering a diverse workplace culture that promotes inclusivity and does not tolerate discrimination or harassment.