Program Manager, Metro Meter Maintenance

4 weeks ago

Chelsea, Massachusetts, United States Massachusetts Water Resources Authority Full time

BASIC PURPOSE:

Oversees the condition inspections, repair/replacement, budgeting, priority setting, work scheduling and maintenance for water/wastewater metering equipment.

SUPERVISION RECEIVED:

This position reports to the Manager, Metering & Monitoring.

SUPERVISION EXERCISED:

Exercises close supervision of assigned meter maintenance staff (and vendor staff as needed).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Manages maintenance, repair, upgrades and condition assessment of permanent flow meters, associated communications hardware and other remote site specialty equipment (e.g. pressure sensors, depth sensors, rain gauges).
  • Coordinates with Meter Data Program staff to identify problem sites and issue corrective action work orders. Schedules and tracks all necessary preventive maintenance work orders. Oversees Maximo data entry by crew supervisors and prepares any maintenance activity summaries and tracking reports.
  • Oversees operation of a bench testing facility for equipment problem diagnosis and verification of equipment condition.
  • Manages meter staff. Monitors crew work progress and oversees crew performance. Performs field audits.
  • Coordinates with other managers, supervisors, work coordination staff and others for optimal functioning of assigned staff.
  • Monitors "Work in Progress" by coordinating with Maintenance Supervisors, Operations Managers and Planner/Schedulers, and also monitors backlog to reduce pending assignments.
  • Manages all aspects of assigned Maintenance Programs relative to preventive, corrective, predictive, project, condition-based maintenance, and emergency maintenance activities with special emphasis on the development of a formal preventive maintenance program.
  • Prepares, manages, and oversees contracts and purchase orders for the repair and purchase of maintenance equipment.
  • Develops the Current Expense Budget (CEB) for areas of responsibility including annual project work, contracts, training, and material purchases. Monitors budget performance and provides budget updates for the CEB as required. Approves and tracks spending, justifies variances from budget, and provides support documentation as required.
  • Implements staffing redeployments, establishes work policies and procedures, defines work priorities and oversees training program.
  • Manages metering equipment inventory and oversees receiving of meter components and return shipping of equipment sent for repair.
  • Reviews assigned employee performance according to MWRA procedures as established and maintained by the Human Resources Department.
  • Recommends upgrades to meter equipment to ensure continued optimal operation. Includes tracking major projects and the coordination of outside contractors, as required.
  • Promotes the MWRA Safety Policy and Program by participating in and supporting activities as detailed by the Manager of Occupational Health and Safety and their team.
  • Schedules shifts and works overtime as required.
  • Make themselves available for work during any emergency.
  • Provides training to assigned staff.
  • Operates motor vehicles, such as vans and pick-up trucks, to transport materials to work sites, pick up equipment, etc
  • Performs related duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience:

  • Knowledge of the principles and practices of maintenance attained through a Bachelor's degree in civil, mechanical, electrical/electronic or environmental engineering or related field; and
  • Demonstrated practical understanding of all phases of operations, maintenance engineering, and management of water or wastewater flow metering systems, as normally acquired through at least seven (7) years of related experience. Knowledge of water distribution and/or wastewater collection systems preferred; and
  • At least three (3) years of experience in supervising staff and/or large projects; or
  • Any equivalent combination of education and experience.

Necessary Knowledge, Skills and Abilities:

  • Demonstrated knowledge of water or wastewater meter technologies and Telog software and components.
  • Proven ability to plan, organize, direct, train, assign duties to, and maintain harmonious working relationships with maintenance staff and other personnel. Demonstrated successful experience managing in a union environment with a diverse workforce.
  • Proficiency with personal computers and knowledge of Microsoft Office Suite and engineering application software.
  • Extensive experience utilizing computerized maintenance management and work order systems.
  • Excellent oral and written communication skills.

SPECIAL REQUIREMENTS:

A valid Massachusetts Class D Motor Vehicle Operators License.

A valid Massachusetts Grade 4 wastewater operator's license or Massachusetts Grade 2D Drinking Water Operator Distribution license preferred.

May be required to take part in a rotation of employees to be on-call 24-7.

Must be available to respond to emergencies as needed.

TOOLS AND EQUIPMENT USED:

Office equipment as normally associated with the use of telephone and personal computer.

PHYSICAL DEMANDS:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands fingers, handle, feel or operate objects, including office equipment or controls and reaches with hands and arms. The employee must frequently lift and or move up to 10 pounds, occasionally lift/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to focus.

Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

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