Residential Program Manager

5 days ago


Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time
Job Summary

North Suffolk Community Services Inc is seeking a highly skilled and experienced Residential Program Manager to lead our residential program for adults living with mental illness. As a key member of our team, you will be responsible for the clinical and administrative aspects of the program, ensuring the overall health and safety of the individuals residing in our care.

Key Responsibilities
  • Program Leadership
    • Oversee the daily operations of the residential program, including staff supervision, training, and evaluation.
    • Develop and implement quality indicators through the Intensive Assessment Process (IAP) and program goals.
  • Staff Management
    • Recruit, train, and supervise staff to ensure they have the necessary skills and knowledge to provide high-quality care.
    • Facilitate progressive discipline as needed, in conjunction with the Residential Services Coordinator.
  • Program Development
    • Participate in the assessment of person referrals, admissions, and discharges.
    • Ensure program and person records are current, comprehensive, and meet agency and funding source standards.
  • Collaboration and Communication
    • Liaise with families/guardians, DMH, and other outside service providers to ensure seamless care coordination.
    • Supervise and participate in the housekeeping and maintenance of the house and vehicle.
  • Financial Management
    • Participate in the development of the program budget and monitor program expenses.
    • Supervise the management of person's funds and possessions, within the guidelines of the IAP and agency.
  • Quality Assurance
    • Monitor medications in accordance with MAP regulations.
    • Teach and train newly hired employees to ensure they meet the necessary standards.
Requirements
  • Education
    • High School Diploma or GED required.
    • Bachelor's Degree in a related field preferred.
  • Experience
    • Four (4) years experience in human services and supervisory experience required.
    • Previous experience with provision and/or management of psychiatric rehabilitation services preferred.
  • Skills
    • Must obtain Massachusetts MAP & CPR/First Aide certification within five (5) continuous months of hire (training provided).
    • Valid Mass driver's license required.
Benefits
  • Paid Time Off – Two weeks' Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Eligible employer for the Public Service Loan Forgiveness program
  • North Suffolk qualifies as an H-1B Cap-Exempt employer (for eligible positions)
  • North Suffolk offers visa and permanent resident card support to active employees
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Position OverviewThe Floating Program Manager plays a crucial role in overseeing both the clinical and administrative functions of designated residential programs. This position is integral to the multidisciplinary team, providing essential supervision and direction to staff members as they deliver direct care and develop treatment plans. The Program Manager...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Position OverviewThe Floating Program Manager plays a crucial role in overseeing both the clinical and administrative functions of various residential programs. This position is integral to the multidisciplinary team, providing essential leadership and support to the staff dedicated to delivering direct care and developing treatment plans. The Program...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job SummaryWe are seeking a highly skilled and experienced Residential Program Manager to join our team at North Suffolk Community Services Inc. As a key member of our clinical services team, you will be responsible for overseeing the daily operations of our residential programs, ensuring the health and safety of our clients, and providing exceptional...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Become a Residential Support SpecialistAre you seeking a fulfilling career in the Human Services sector? As a Residential Support Specialist, you will play a vital role in enhancing the lives of individuals within a residential environment. Our organization is dedicated to fostering the overall health and well-being of those we support. This position offers...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Position OverviewThe Floating Program Manager plays a crucial role in overseeing both clinical and administrative functions within the designated residential program. This position is integral to the cohesive team, providing leadership and direction to the staff in their efforts to deliver quality care and effective treatment planning interventions. The...


  • Chelsea, Massachusetts, United States Bloc Resources LLC Full time

    Job DescriptionPosition: On-Site Construction SuperintendentCompany: Bloc Resources LLCType: Full-TimeIndustry: Drywall and Painting SubcontractingAbout Us: Bloc Resources LLC is a prominent subcontractor specializing in drywall and painting services for multi-family residential projects. Our commitment to excellence and customer satisfaction drives us to...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Overnight Residential Care Specialist at North Suffolk Community ServicesNorth Suffolk Community Services is looking for dedicated Overnight Residential Care Specialists to ensure the safety and well-being of clients during overnight hours in a residential environment. In this role, you will provide support to individuals based on their specific needs while...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Welcome to North Suffolk Community Services Inc.As a Lead Residential Support Specialist, you will be instrumental in delivering essential assistance to individuals residing in a supportive environment. Your primary objective will be to aid them in mastering daily living skills, providing transportation, fostering skill development, and enhancing their...


  • Chelsea, Massachusetts, United States Boys & Girls Clubs of Boston Full time

    Job SummaryThe Teen Education Program Manager is responsible for developing and implementing academic programs for members ages 13 to 18 at the Boys & Girls Clubs of Boston. This role ensures that programs are effective, engaging, and aligned with the organization's goals.Key ResponsibilitiesDevelop, implement, and evaluate year-round education programs,...


  • Chelsea, Massachusetts, United States Bloc Resources LLC Full time

    Job OverviewPosition: On-Site Construction SuperintendentCompany: Bloc Resources LLCType: Full-TimeIndustry: Drywall and Painting SubcontractingProjects: Multi-Family ResidentialAbout Us: Bloc Resources LLC is a premier subcontractor specializing in drywall and painting services for multi-family residential projects. Our dedication to quality and client...


  • Chelsea, Massachusetts, United States Massachusetts Water Resources Authority Full time

    Job OverviewPosition: Program Manager, Operational Technology (OT) NetworkDivision: OperationsDepartment: SCADA Maintenance and EngineeringUnion/Grade: Unit 9/Grade 29Core Responsibilities:As the Program Manager for Operational Technology (OT) Network, your primary role will involve the development, configuration, implementation, and support of systems...


  • Chelsea, Massachusetts, United States Massachusetts Water Resources Authority Full time

    Job OverviewPosition: Program Manager, Operational Technology (OT) NetworkDivision: OperationsDepartment: SCADA Maintenance and EngineeringUnion/Grade: Unit 9/Grade 29Core Responsibilities:As the Program Manager for Operational Technology (OT) Network, your primary responsibility will be to design, configure, implement, and provide ongoing support for the...


  • Chelsea, Massachusetts, United States Massachusetts Water Resources Authority Full time

    Job OverviewPosition: Program Manager, Operational Technology (OT) NetworkDivision: OperationsDepartment: SCADA Maintenance and EngineeringUnion/Grade: Unit 9/Grade 29Core Responsibilities:As the Program Manager for Operational Technology (OT) Network, your primary responsibility will be to design, configure, implement, and provide ongoing support for the...


  • Chelsea, Massachusetts, United States Massachusetts Water Resources Authority Full time

    BASIC PURPOSE:Serves as technical Operational Technology (OT) SCADA network manager by developing, configuring, implementing and supporting the systems used by the SCADA team.SUPERVISION RECEIVED:Works under the general supervision of the Senior Program Manager, SCADA East Engineering.SUPERVISION EXERCISED:Supervises SCADA Monitoring & Control Engineers,...


  • Chelsea, Massachusetts, United States Massachusetts Water Resources Authority Full time

    Job SummaryWe are seeking an experienced IT Project Manager III to join our team at the Massachusetts Water Resources Authority. The successful candidate will be responsible for leading and managing IT projects from initiation to closure, ensuring they are delivered on time, within budget, and to the required quality standards.Key ResponsibilitiesProject...


  • Chelsea, Massachusetts, United States Massachusetts Water Resources Authority Full time

    Job SummaryWe are seeking an experienced IT Project Manager III to join our team at the Massachusetts Water Resources Authority. The successful candidate will be responsible for leading and managing IT projects from initiation to closure, ensuring they are delivered on time, within budget, and to the required quality standards.Key ResponsibilitiesProject...


  • Chelsea, Massachusetts, United States Massachusetts Water Resources Authority Full time

    BASIC PURPOSE:Oversees the condition inspections, repair/replacement, budgeting, priority setting, work scheduling and maintenance for water/wastewater metering equipment.SUPERVISION RECEIVED:This position reports to the Manager, Metering & Monitoring.SUPERVISION EXERCISED:Exercises close supervision of assigned meter maintenance staff (and vendor staff as...


  • Chelsea, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Program Director Position at North Suffolk Community Services IncNorth Suffolk Community Services Inc is seeking a dedicated Program Director to lead our Community Support Program. The Community Support Program provides intensive case management services to individuals with psychiatric or substance abuse disorders who are at risk in the community.Key...


  • Chelsea, Massachusetts, United States Mount Prospect Academy Full time

    Job DescriptionJob Title: Youth Development SpecialistReports to: Program DirectorLocation: Rumney, NHJob Type: Full-timePay: Up to $19.00 per hourBenefits: Comprehensive wellness initiatives, paid time off, employee discount program, expense reimbursement, and further education opportunities.Job Summary:We are seeking a compassionate and dedicated Youth...


  • Chelsea, Massachusetts, United States Metro Credit Union Full time

    Join Our Team as a Loan Servicing Assistant ManagerAre you ready to take the next step in your career within the Loan Servicing sector? Utilize your leadership abilities to enhance the servicing of commercial, residential, and consumer loans.Key Responsibilities:Oversee various servicing operations for all types of loans throughout their life cycle,...