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Manager of Metering Operations
2 months ago
DIVISION: Operations
DEPARTMENT: Meter Maintenance
UNION/GRADE: Unit 9/ Grade 29
BENEFITS: For details on our benefits, please refer to the provided link.
POSITION SUMMARY:
This role is responsible for overseeing the inspection, repair, budgeting, prioritization, scheduling, and maintenance of water and wastewater metering systems.
REPORTING STRUCTURE:
The incumbent will report directly to the Manager of Metering & Monitoring.
SUPERVISORY RESPONSIBILITIES:
This position entails close supervision of meter maintenance personnel and vendor staff as necessary.
KEY RESPONSIBILITIES:
- Directs the maintenance, repair, upgrades, and condition evaluations of permanent flow meters and associated communication hardware.
- Collaborates with Meter Data Program personnel to identify issues and initiate corrective action work orders. Schedules and monitors all preventive maintenance tasks.
- Oversees the operation of a testing facility for diagnosing equipment issues and verifying equipment status.
- Supervises meter maintenance staff, tracks crew performance, and conducts field audits.
- Coordinates with other managers and supervisors to ensure efficient operations of assigned teams.
- Monitors ongoing work and backlog to optimize task completion.
- Manages all facets of assigned maintenance programs, emphasizing preventive maintenance initiatives.
- Prepares and oversees contracts and purchase orders for maintenance equipment and services.
- Develops and manages the Current Expense Budget (CEB) for relevant areas, including project work and training, while monitoring budget performance.
- Implements staffing adjustments, establishes work policies, and oversees training programs.
- Maintains inventory of metering equipment and manages the receipt and return of equipment for repairs.
- Evaluates employee performance in accordance with established procedures.
- Recommends upgrades to metering equipment to ensure optimal functionality.
- Supports the organization's Safety Policy by participating in relevant activities.
- Schedules shifts and may work overtime as required.
- Available for emergency response as needed.
- Provides training to assigned personnel.
- Operates vehicles to transport materials and equipment as necessary.
- Performs additional duties as assigned.
QUALIFICATIONS:
Education and Experience:
- Bachelor's degree in civil, mechanical, electrical/electronic, or environmental engineering or a related field.
- At least seven years of relevant experience in operations and maintenance engineering, particularly in water or wastewater metering systems.
- A minimum of three years in a supervisory role or managing large projects.
- Equivalent combinations of education and experience will be considered.
SKILLS AND ABILITIES:
- In-depth knowledge of water or wastewater metering technologies and related software.
- Ability to effectively plan, organize, direct, and train maintenance staff while fostering positive working relationships.
- Proficient in Microsoft Office Suite and engineering software applications.
- Extensive experience with computerized maintenance management systems.
- Strong oral and written communication skills.
SPECIAL REQUIREMENTS:
A valid Massachusetts Class D Motor Vehicle Operator's License is required. Preferred qualifications include a Massachusetts Grade 4 wastewater operator's license or a Massachusetts Grade 2D Drinking Water Operator Distribution license.
Participation in an on-call rotation may be required, along with availability for emergency response.
TOOLS AND EQUIPMENT:
Standard office equipment including telephones and personal computers.
PHYSICAL DEMANDS:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The role requires regular use of hands and arms, frequent lifting of up to 10 pounds, and occasional lifting of up to 25 pounds.
WORK ENVIRONMENT:
Primarily office-based with occasional outdoor work in varying weather conditions. Exposure to mechanical parts, chemicals, and noise levels may occur.
Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.
