Client Account Specialist

2 weeks ago


Niles, Ohio, United States Farmers National Full time

POSITION OVERVIEW:
This role is pivotal in managing and assessing both new and existing Individual Retirement Account (IRA) details and deposit accounts. The incumbent will engage in legal inquiries and evaluate REG CC holds, while also overseeing various facets of Account Servicing.

KEY RESPONSIBILITIES:
1. Efficiently enter IRA data and meticulously maintain IRA documentation.
2. Oversee and process monthly interest distributions for all Interest On Lawyer Trust Accounts (IOLTA).
3. Review documentation for new accounts to confirm thoroughness and precision.
4. Execute account modifications as directed by branch personnel.
5. Conduct legal and banking research as required.
6. Assess Reg CC holds as they are received from branches, ensuring accuracy and promptness in handling returned and amended documents.
7. Guarantee that branches adhere to designated hold durations and provide timely notifications to clients.
8. Manage and/or validate incoming and outgoing wire transfers using the Fedline Advantage Fedwire system, ensuring daily wire totals are balanced with General Ledgers and Federal Reserve balances, while confirming signatures and limits for wire requests.
9. Complete all required training, including BSA (Bank Secrecy Act) and Anti-Money Laundering protocols, ensuring compliance with all relevant regulations.
10. Assist the BSA Officer in monitoring alerts generated within the AML system to ensure adherence to the Bank Secrecy Act and regulations related to anti-terrorism and money laundering.

EDUCATIONAL REQUIREMENTS:
- High School Diploma or GED.
- A minimum of one (1) year of experience in customer service and telephonic communication is essential.

PREFERRED QUALIFICATIONS:
- Familiarity with FISERV Premier.
- Experience in new account setup and documentation.
- Background in deposit account maintenance.
- Knowledge of IRA and IOLTA processes.

Farmers National Banc Corp. is committed to providing equal employment opportunities to all individuals, including those with disabilities and veterans. We uphold a policy of non-discrimination against employees or applicants based on their inquiries or discussions regarding compensation.

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