Patient Services Coordinator

2 weeks ago


Middletown, Rhode Island, United States University Orthopedics Full time
Patient Services Receptionist

Reports to: Site Manager

Overview: We are seeking a dedicated Patient Services Receptionist to facilitate the check-in and check-out processes at our facility. This full-time role demands outstanding interpersonal skills and offers a competitive salary along with benefits. You will be instrumental in providing a seamless experience for our patients.

  • Manage patient check-in and check-out workflows
  • Coordinate follow-up appointment scheduling
  • Assist with external referral appointment arrangements
  • Process co-payments and outstanding account balances
  • Respond to and route incoming phone inquiries
  • Deliver exceptional customer service
  • Uphold a professional office atmosphere

Qualifications:

  • High school diploma or equivalent
  • Prior experience in medical reception or administrative roles
  • Excellent communication and interpersonal abilities
  • Familiarity with MS Office and electronic medical record systems
  • Understanding of insurance eligibility processes
  • Ability to collaborate effectively within a team
  • Willingness to travel to various locations as necessary


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