![University Orthopedics](https://contents.bebee.com/companies/us/university-orthopedics/avatar-evIa6.png)
Front Desk Coordinator
3 days ago
University Orthopedics is seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient service, ensuring a smooth and efficient check-in and check-out process, and maintaining accurate patient records.
Key Responsibilities- Patient Check-in and Check-out: Greet patients, verify demographic information, and process referrals in a timely and accurate manner.
- Scheduling and Coordination: Schedule follow-up appointments, facilitate appointment scheduling for external referrals, and print schedules and superbills as needed.
- Financial Transactions: Collect co-pays and patient account balances, verify co-pays with cash collected, and batch out at the end of the shift.
- Communication and Customer Service: Answer front desk telephones, direct calls as appropriate, and provide exceptional customer service to patients, visitors, and coworkers.
- Administrative Tasks: Sort mail and packages, disperse incoming faxes, and maintain a professional appearance and work environment.
- Education: High school diploma or equivalent required.
- Experience: At least 1 year of medical receptionist or administration experience preferred.
- Skills: Excellent communication and interpersonal skills, excellent customer service skills, knowledge of MS Office and EMR systems/practice management systems, knowledge of insurance eligibility and verification, and a motivated individual with a team approach.
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Middletown, Rhode Island, United States University Orthopedics Full timePatient Services Front Desk CoordinatorReports to: Site ManagerOverview: We are seeking a dedicated Patient Services Front Desk Coordinator to manage the front desk operations effectively. This full-time role demands outstanding interpersonal skills and offers a competitive salary along with benefits. You will be instrumental in facilitating a seamless...
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