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Patient Services Coordinator

2 months ago

Middletown, Rhode Island, United States University Orthopedics Full time
Front Desk Receptionist for Patient Services

Reports to: Site Manager

Overview: We are seeking a dedicated Front Desk Receptionist to facilitate patient services at our facility. This full-time role demands outstanding interpersonal skills and offers a competitive salary along with comprehensive benefits. You will be instrumental in delivering a seamless experience for our patients.

  • Manage patient check-in and check-out processes
  • Coordinate follow-up appointments
  • Assist with scheduling for external referrals
  • Collect co-payments and outstanding balances
  • Handle incoming phone calls and direct them appropriately
  • Deliver exceptional customer service
  • Ensure a professional and welcoming environment

Qualifications:

  • High school diploma or equivalent required
  • Prior experience in medical reception or administrative roles
  • Excellent communication and interpersonal abilities
  • Familiarity with MS Office and electronic medical record systems
  • Understanding of insurance eligibility processes
  • Ability to collaborate effectively within a team
  • Willingness to travel to various locations as necessary