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Medical Office Coordinator

2 months ago

Middletown, Rhode Island, United States Aspire Dermatology LLC Full time
Job Summary

About Aspire Dermatology LLC

We are a highly professional provider of a full range of dermatology services from skin screenings and cosmetic procedures to Mohs surgery. Our team is dedicated to providing excellent customer service and quality of care to our patients.

Job Description

We are seeking a highly skilled and detail-oriented Medical Office Representative to join our team. As a Medical Office Representative, you will be responsible for providing administrative, front desk, and billing duties to ensure excellent quality of care to our patients.

Key Responsibilities

  • Customer Service: Provide excellent customer service to our patients and our teammates, understanding demographics and addressing patient inquiries in a professional and courteous manner.
  • Insurance Verification: Verify patient insurance information and obtain prior authorization and referrals as needed.
  • Financial Transactions: Collect deductibles, co-pays, and co-insurance, balance the cash drawer, and reconcile end-of-day transactions.
  • Scheduling and Data Entry: Schedule appointments, enter patient data, and maintain accurate and up-to-date records.
  • Communication: Answer phone calls, respond to patient inquiries, and communicate with patients and staff in a professional and respectful manner.
  • Confidentiality and HIPAA Compliance: Maintain patient confidentiality and adhere to HIPAA regulations.

Requirements

  • Education: Associate's degree or 2 years' experience in a healthcare administration setting.
  • Computer Skills: Strong computer skills, including proficiency in Windows 10, Microsoft Office, and Google Chrome/Firefox.
  • Coding and Typing: Knowledge of CPT/ICD 10 coding and 40 WPM typing speed.
  • Communication and Teamwork: Excellent communication and teamwork skills, with the ability to interact with patients, co-workers, and supervisors in a professional and respectful manner.
  • Reliability and Flexibility: Reliable transportation and flexibility to work in a fast-paced environment.

Benefits

  • 401(k) and Health Insurance: Comprehensive benefits package, including 401(k) and health insurance.
  • Dental and Vision Insurance: Dental and vision insurance for you and your family.
  • AD&D Insurance: Accidental death and dismemberment insurance.
  • Paid Time Off: Generous paid time off policy.
  • Employee Assistance Program: Access to an employee assistance program for mental health and wellness support.
  • Employee Discount: Discounts on products and services offered by Aspire Dermatology LLC.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.