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Patient Services Coordinator

2 months ago

Middletown, Rhode Island, United States Aspire Dermatology LLC Full time
Job Summary

We are seeking a highly skilled and professional Medical Office Representative to join our team at Aspire Dermatology LLC. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our patients and staff.

Key Responsibilities
  • Administrative Support: Provide administrative assistance to our medical staff, including data entry, scheduling appointments, and maintaining accurate records.
  • Front Desk Operations: Manage the front desk area, including answering phone calls, responding to patient inquiries, and handling cash transactions.
  • Insurance and Billing: Verify patient insurance information, obtain prior authorizations, and collect deductibles, co-pays, and co-insurance.
  • Communication: Communicate effectively with patients, staff, and external vendors to ensure seamless operations.
  • Confidentiality: Maintain patient confidentiality and adhere to HIPAA guidelines.
Requirements
  • Education: Associate's degree or 2 years of experience in a healthcare administration setting.
  • Skills: Strong computer skills, including proficiency in Microsoft Office and Google Chrome/Firefox. Typing speed of 40 WPM or higher.
  • Certifications: CPT/ICD 10 coding knowledge.
  • Personal Qualities: Reliable transportation, attention to detail, and ability to work in a fast-paced environment.
Benefits
  • Health Insurance: Comprehensive health insurance plan.
  • Dental and Vision Insurance: Separate dental and vision insurance plans.
  • 401(k) Plan: Employer-matched 401(k) plan.
  • Paid Time Off: Generous paid time off policy.
  • Employee Assistance Program: Access to employee assistance program.
  • Employee Discount: Discounts on company services.