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Team Lead

2 months ago

Middletown, Rhode Island, United States Newport Mental Health Full time
Job Summary

We are seeking an experienced and motivated Team Lead to join our Community Support Services team at Newport Mental Health. This is a dynamic and challenging role that requires strong leadership and clinical skills to manage a multi-disciplinary team providing whole-person, patient-centered, coordinated care.

Key Responsibilities
  • Leadership and Management
    • Provide clinical and administrative leadership to the multi-disciplinary team to ensure highly effective services are provided.
    • Organize the daily work of the Team, including the leadership of regularly scheduled planning meetings and the coordination of communication with other agency departments and the community at-large.
  • Quality of Care
    • Ensure quality of care through direct supervision of team staff, with emphasis on evaluating professional development and providing opportunities and support for career growth.
    • Review, interpret and respond to administrative, clinical, and statistical reports; demonstrate understanding and monitor compliance of department performance with standards of clinical record documentation.
  • Clinical Services
    • Provide direct clinical services as needed, including utilizing motivational approaches to engage clients into services, performing mental status exams and developing risk management plans, utilizing crisis intervention, verbal de-escalation and counseling techniques.
    • Serve as a client advocate, making appropriate and timely referrals to other agencies.
    • Provide consultation and follow-up communication with community agencies, medical facilities, law enforcement agencies, and inpatient units.
  • Requirements
    • At least two years of program management or supervisory experience in a mental health setting or equivalent.
    • LICSW, LCSW, LMHC, or RN licensed required.
    • Ability to multi-task and thrive within a fast-paced environment.
    • Exceptional communication skills with the ability to professionally communicate verbally and in writing with a variety of individuals.
    • A solid understanding of program management best practices and the ability to work effectively to meet deadlines and goals.
    • A track record in setting priorities, shaping processes and developing infrastructure to ensure team productivity and efficiency.
    • Demonstrated understanding and respect for the cultural and religious beliefs of clients and families.
    • Valid Driver's License with reliable transportation to travel to our facilities throughout the area.