Medical Office Coordinator

3 days ago


Middletown, Rhode Island, United States Aspire Dermatology LLC Full time
Job Summary

We are seeking a highly skilled and professional Medical Office Representative to join our team at Aspire Dermatology LLC. As a Medical Office Representative, you will be responsible for providing exceptional customer service to our patients and ensuring the smooth operation of our medical office.

Key Responsibilities
  • Provide excellent customer service to patients and respond to their inquiries in a timely and professional manner.
  • Verify patient insurance information and obtain prior authorizations as needed.
  • Collect patient payments, including deductibles, co-pays, and co-insurance.
  • Balance the cash drawer and reconcile end-of-day transactions.
  • Answer phone calls and respond to patient inquiries in a professional and courteous manner.
  • Confirm patient insurance information and update records as necessary.
  • Perform data entry tasks, including scheduling appointments and maintaining patient records.
  • Fax documents and use electronic medical records (EMR) software to manage patient information.
  • Maintain patient confidentiality and adhere to HIPAA compliance guidelines.
Requirements
  • Associate's degree or 2 years of experience in a healthcare administration setting.
  • Strong computer skills, including proficiency in Windows 10, Microsoft Office, and Google Chrome/Firefox.
  • CPT/ICD-10 coding knowledge.
  • 40 WPM typing speed.
  • COVID-19 and influenza vaccines are mandatory.
  • Reliable transportation is required.
  • Attention to detail and ability to multitask in a fast-paced environment.
Benefits
  • 401(k) plan.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • AD&D insurance.
  • Paid time off.
  • Employee assistance program.
  • Employee discount.
  • Opportunities for advancement.
  • On-the-job training.


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