Housing Support Services Coordinator

2 weeks ago

South Burlington, Vermont, United States Ascend Housing Allies Full time
Job Overview

The Housing Support Services Coordinator plays a vital role in assisting both new and current residents within affordable housing projects who face challenges in maintaining stable living conditions. This position involves collaboration with property management teams to deliver direct social service support and facilitate connections with external service providers, all aimed at fostering stable tenancies and promoting community well-being.

Key Responsibilities:

  • Engage directly with tenants from diverse income backgrounds to enhance housing retention efforts.
  • Collaborate with property management to identify and address unmet needs of residents.
  • Coordinate referrals to specialized social service agencies as necessary.
  • Address issues related to lease violations, rent arrears, and other tenancy concerns with residents.
  • Facilitate access to financial resources to support housing stability.
  • Organize community-building initiatives and communications to foster a sense of belonging.
  • Assist in conducting community needs assessments through surveys, focus groups, and collaborative meetings.
  • Participate in coordinated entry and homelessness prevention meetings as required.
  • Maintain accurate records and track case portfolios in the database.

Essential Qualifications and Skills:

  • Bachelor's Degree in Social Work or a related discipline, or substantial relevant work experience.
  • A minimum of three to five years of experience in case management within supportive services for subsidized housing residents is preferred.
  • Experience and training in trauma-informed care practices.
  • Strong written and verbal communication abilities.
  • Ability to work effectively with a diverse range of clients, partners, and professionals.
  • Comfortable engaging with clients who have varying needs.
  • Organized, adaptable, approachable, and a strong team collaborator.
  • Capable of managing multiple priorities and deadlines in a professional manner.
  • Ability to work independently while being accountable to team members and partners.
  • Skilled in articulating problems and proposing reasonable solutions.

Benefits Offered:

  • Flexible work schedule options.
  • Unlimited Paid Time Off (PTO).
  • Access to clinical supervision.
  • Comprehensive family leave policy.
  • Significant contribution to health insurance plans.
  • Dental and vision plans available through payroll deduction.
  • Medical and Dependent Care Flexible Spending Accounts.
  • Employer-paid short- and long-term disability insurance.
  • Employer-paid life insurance coverage.
  • Fully covered cell phone expenses.

About Ascend Housing Allies:

Ascend Housing Allies is a nonprofit organization established by Vermont housing leaders, dedicated to providing housing-based support that unites residents, communities, and landlords to address contemporary housing challenges. The Housing Support Services Coordinator will be a key player in our mission to assist residents of affordable housing, particularly those experiencing homelessness or at risk of becoming homeless, in accessing and thriving in high-quality affordable housing.

Our Core Values:

  • Respect for every resident's experiences.
  • Commitment to creating safe and inclusive environments.
  • Collaborative approach to addressing housing challenges.

Salary is commensurate with experience. We encourage applications from BIPOC and LGBTQ individuals.

Job Type: 30-40 hours/week; benefits eligible.

Work Location: In person.

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