Community-Based Service Coordinator

1 week ago

Burlington, Vermont, United States Pathways Vermont Full time
Job Overview

Position: ACT Team Service Coordinator

Company: Pathways Vermont

About Us: Pathways Vermont is a progressive nonprofit organization dedicated to the mission of eradicating homelessness and providing innovative mental health support through dedicated social work.

Role Summary: The Service Coordinator is a vital member of an interdisciplinary team, delivering flexible and compassionate community-based services aimed at fostering stability, recovery, and reintegration for individuals facing mental health challenges, histories of homelessness, and potential substance use issues. This role is integral to the Assertive Community Treatment (ACT) team, collaborating with a diverse staff to manage a shared client caseload and engage with community partners.

Position Details:

  • Available Positions: 1
  • Work Schedule: Full-Time

Key Responsibilities:

  • Develop and maintain trusting relationships with clients, employing a client-centered, harm reduction, and strengths-based approach.
  • Facilitate referrals to community resources, ensuring clients have access to necessary services such as entitlements, advocacy, and addiction support.
  • Provide individualized support and guidance on life skills, housing issues, and health management, including assistance with medication, budgeting, and financial management.
  • Maintain accurate written and electronic records, prepare reports, and complete program documentation as required.
  • Participate in a 24/7 on-call service rotation with team members.
  • Attend annual staff retreats and programmatic meetings, which are considered part of the employment commitment.
  • Perform additional duties as assigned.

Qualifications:

  • Strong interpersonal skills and a solid foundation in supportive counseling techniques, with the ability to connect with marginalized populations.
  • Proficient communication, writing, and computer skills.
  • Demonstrated independent problem-solving abilities and a proactive approach to complex situations.
  • Experience in mental health or harm reduction settings, particularly in community service roles, is preferred.
  • A Bachelor's Degree is required; a Master's Degree is preferred.
  • A valid driver's license, reliable vehicle for work-related tasks, and current automobile insurance are necessary.
  • A willingness to engage in self-reflection and adopt new relational approaches.
  • Ability to tolerate risk and discomfort in challenging situations.

Compensation:

  • Hourly Rate: $20-$21
  • Hiring Bonus: $3000 available upon successful completion of the orientation period.

Benefits:

  • Comprehensive medical, dental, and vision insurance.
  • Long-term disability and life insurance.
  • Generous paid time off, accruing 210 hours annually.
  • Nine paid holidays each year.
  • Mileage reimbursement for work-related travel.
  • 403(b) retirement savings plan.
  • Employee assistance and wellness reimbursement programs.
  • Recognition rewards for longevity.
  • Access to a variety of training opportunities, including Intentional Peer Support.

Pathways Vermont is committed to fostering a diverse workplace that reflects the communities we serve, encouraging applications from individuals with military experience, disabilities, and people of color.

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