Housing Retention Specialist

2 months ago


Burlington, Vermont, United States Burlington Housing Authority Full time
About the Role

We are seeking a highly motivated and compassionate individual to join our team as a Housing Retention Specialist. In this role, you will play a critical part in supporting individuals dealing with mental health issues, substance abuse challenges, or transitioning from homelessness to various BHA properties.

Key Responsibilities
  • Collaborate closely with property management and other site-based personnel to identify obstacles and provide direct support to tenants.
  • Coordinate community services to prevent evictions and promote sustainable tenancy.
  • Develop and maintain relationships with community organizations to provide comprehensive support to tenants.
What We Offer
  • A comprehensive benefits package, including premium medical insurance, dental and vision coverage, short and long-term disability insurance, and a 457 retirement plan.
  • Ample paid time off, including 12 days of paid leave, 12 days of sick leave in the first year, recognition of 13 paid holidays, and 2 paid floating cultural holidays.
  • A welcoming and inclusive work environment that values diversity and promotes a culture of respect and empathy.
Requirements
  • Strong communication and interpersonal skills, with the ability to build rapport with tenants and community partners.
  • Ability to work independently and as part of a team, with a high level of flexibility and adaptability.
  • Proficiency in multiple languages is an advantage.
Preferred Qualifications
  • Experience working with vulnerable populations, such as those experiencing homelessness or mental health issues.
  • Knowledge of community resources and services, with the ability to connect tenants with relevant support.
  • Strong problem-solving and conflict resolution skills, with the ability to think critically and creatively.


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