Hotel Facilities Technician
2 weeks ago
The Hotel Facilities Technician plays a vital role in ensuring the upkeep and aesthetic appeal of the property, adhering to the established Maintenance manual and inspection protocols. This position is essential for delivering high-quality service to guests while collaborating with hotel team members to maintain room standards and ensure the safety and security of the premises.
Key Responsibilities:
- Foster positive guest interactions and comprehend service requirements.
- Adhere to hotel standards and procedures to oversee cleanliness, safety, and organization in guest rooms and communal areas.
- Maintain the landscaping, parking facilities, and exterior appearance of the property, ensuring all areas are free from litter and debris.
- Execute the Repair and Maintenance Program, performing routine tasks such as painting, caulking, and changing light fixtures.
- Conduct property inspections to identify maintenance needs and communicate findings to the Supervisor.
- Ensure the safety and security of the hotel by following key and lock protocols.
- Gather necessary materials for assigned projects and maintain a clean and organized maintenance area.
- Assist housekeeping staff in the upkeep of guest rooms.
- Uphold confidentiality regarding guest information and hotel operations.
- Be prepared to work in various environmental conditions.
- Physically manage cleaning equipment and transport supplies, lifting up to 50 lbs as required.
- Comply with all safety regulations and standards.
- Provide additional services to guests upon request.
- Support other hotel departments as needed, including laundry and housekeeping.
- Participate in self-inspections and accept feedback from management.
- Cross-train in other hotel functions when possible.
- Perform other duties as assigned.
Qualifications:
- 1-2 years of experience in maintenance or customer service preferred.
- Familiarity with hand tools and landscaping equipment is highly desirable.
- Maintain a professional appearance and a friendly demeanor towards guests and colleagues.
- Ability to switch tasks efficiently and work independently.
- Frequent lifting and bending are part of the role.
- Availability to work evenings, weekends, and holidays may be required.
Working Environment:
This position may involve working in various weather conditions, both indoors and outdoors. Employees may encounter pets and are required to use personal protective equipment when handling hazardous materials. Regular schedules may include nights, weekends, and holidays, depending on business needs.
Physical Demands:
While performing the duties of this role, employees are regularly required to communicate effectively, stand, walk, and use their hands. They may occasionally need to sit, climb, balance, kneel, or crawl. The ability to lift or move items weighing up to 50 pounds is necessary, along with specific vision capabilities.
Required Qualifications:- Legally authorized to work in the United States.
- Must be at least 17 years old.
- Able to comfortably lift 50 lbs.
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