Head of Human Resources Operations

2 weeks ago

Arlington, Virginia, United States StraighterLine Full time

At StraighterLine, we are dedicated to empowering students to achieve their educational aspirations.

About Us

StraighterLine stands as a premier provider of high-quality, affordable online courses designed to assist learners in earning college credits and reaching their professional objectives. Annually, 150,000 learners engage with one of our 215 courses to enhance their skills for new career paths or obtain credits from over 2,000 colleges and universities globally. We collaborate with educational institutions and corporate partners to offer flexible learning options that enable students and employees to balance work and education effectively. For further details, please visit our website.

Position Overview

The Head of Human Resources Operations will play a crucial role in cultivating a transformative workplace culture that prioritizes employee growth and well-being. In this capacity, you will serve as a strategic ally to our organizational leaders, spearheading initiatives and programs that align with our mission and values while promoting an inclusive and growth-oriented culture. Your expertise will be instrumental in shaping our organizational ethos and ensuring our workforce is empowered to realize their full potential.

Key Responsibilities

  • Talent Management:
  • Oversee the recruitment and onboarding processes, ensuring a seamless and positive experience for all new employees.
  • Enhance performance management systems, including goal setting, feedback mechanisms, and career development strategies.
  • Manage employee relations, addressing conflict resolution and disciplinary matters effectively.
  • Communicate and analyze HR metrics and analytics to senior leadership, focusing on trends in recruitment, promotions, retention, and compliance with employment regulations.
  • Leverage HR analytics to derive insights and offer data-driven recommendations for improving organizational effectiveness.
  • Cultural Development:
  • Design and implement cultural initiatives that resonate with the company's mission and values.
  • Promote a culture of inclusivity and growth, ensuring diversity and inclusion are integral to all organizational practices.
  • Act as a role model for the company's mission, values, and culture, fostering a positive and inclusive work environment.
  • Collaborate with business leaders to ensure alignment and consistency in people-related strategies and initiatives.
  • Operational Excellence:
  • Conduct regular assessments of HR processes and systems to identify areas for enhancement and ensure compliance with applicable regulations.
  • Stay informed on industry trends and best practices in human resources, applying this knowledge to drive continuous improvement.
  • Develop and manage the HR budget, ensuring optimal resource utilization.
  • Identify training needs and provide coaching to enhance individual performance.
  • Oversee payroll administration and management of employee benefits and retirement plans.
Qualifications
  • Bachelor's degree in Human Resources, Business Administration, or a related discipline.
  • 7-10 years of progressive experience in people analytics, recruitment, or HR operations.
  • Relevant HR certifications such as SHRM-CP/SHRM-SCP or PHR/SPHR, or a comparable combination of education and experience.
Experience
  • Comprehensive understanding of HR functions, including talent acquisition, performance management, and employee engagement.
  • Proven experience in developing, scaling, and refining HR processes and programs in compliance with legal standards.
  • Experience managing HR platforms (e.g., HRIS, performance management systems).
  • Ability to analyze HR metrics to drive outcomes, including creating data dashboards for visualization.
  • Experience managing a comprehensive suite of employee benefits and payroll processing.
  • Expertise in developing and implementing people and cultural strategies, particularly in hybrid-remote work settings.
Skills
  • Exceptional interpersonal, communication, organizational, and project management skills.
  • Ability to cultivate relationships across diverse teams.
  • Strong attention to detail and capacity to manage multiple tasks simultaneously.
Working at StraighterLine

At StraighterLine, our team members are driven by the knowledge that they are facilitating learners' journeys toward employability and career success. We foster an inclusive environment that encourages collaboration, trust, and open communication. Like our students, we are committed to lifelong learning and strive for excellence in our endeavors. We value innovative solutions and ensure that every idea is heard and considered. Moreover, we celebrate each other's contributions and achievements.

We recognize the importance of work-life balance and the support that employers can provide.

Our Benefits:

Generous time-off policies, including 13 public holidays.

Comprehensive Medical, Dental, and Vision Insurance Coverage (with one option fully funded by StraighterLine).

401K Safe Harbor: StraighterLine contributes 3% of your total salary, regardless of your contributions.

Six weeks of paid parental leave.

Complimentary StraighterLine courses for you and your family members.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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