Technical Sales Specialist

2 weeks ago

Rochester, New York, United States Makino Full time

Makino stands at the forefront of metal-cutting and machining innovation. As a premier entity in advanced manufacturing technology, Makino empowers its clients to achieve unparalleled quality while minimizing time to market. Industries such as automotive, aerospace, medical, and die/mold rely on Makino for their critical components.

Position Overview
The Technical Sales Specialist for EDM Consumables is tasked with driving profitable sales of Makino's EDM Consumables and generating leads for EDM machine opportunities within the designated territory. This role involves the ongoing cultivation of relationships with current and prospective users of our machine tool products, consumables, and accessories.

Key Responsibilities

  • Establish and nurture strong customer relationships as the primary Sales contact.
  • Conduct sales outreach and collaborate with Makino Sales Engineers to enhance Consumable and Machine Sales.
  • Strategically organize work and planning activities for optimal territory coverage.
  • Schedule interactions with existing and potential customers.
  • Identify opportunities for Makino machines by comprehending customer needs and operations.
  • Provide comprehensive details on sales opportunities to the Manager and maintain records in CRM software.
  • Engage with customers to discuss requirements, specifications, and any outstanding issues.
  • Prepare and issue sales quotes with support from Consumable Support Associates.
  • Monitor overdue shipments and keep customers updated on delivery status.
  • Continuously assess consumable sales efforts against forecasts and territory potential.
  • Contribute insights into the consumable forecasting process to aid in material procurement for the Consumables Operations Group.
  • Maintain a professional demeanor when interacting with customers and colleagues at all organizational levels.
Required Qualifications
  • Possession of a valid driver's license and capability to travel to customer locations.
  • Technical expertise in EDM Consumable products, with the ability to communicate effectively with customers.
  • Proficient in computer applications, including MS Office (experience with SalesLogix and SAP is advantageous).
  • Strong motivation and willingness to develop innovative sales strategies and expand customer base.
  • Collaborative team player, capable of working closely with Makino Machines Sales Engineers and Consumable Operations Groups.
  • Excellent problem-solving and decision-making abilities.
  • Outstanding communication and customer relationship management skills.
  • Readiness for regular regional travel.
Education and Experience Requirements
  • Bachelor's degree in a relevant field or equivalent experience in EDM Consumable sales.
  • Prior experience with EDM machine tools or EDM Consumables is preferred but not mandatory.
  • Experience in developing sales territories and a proven ability to close sales is essential.
At Makino, we believe in the synergy between our company and our people, and we are dedicated to fostering a diverse team of innovative and independent professionals. Our employees benefit from a stable work environment supported by a company with a rich history of success and growth in the machine tool sector.

Makino provides competitive compensation, comprehensive benefits, and ongoing professional development opportunities.

Makino is an equal opportunity employer, committed to diversity and inclusion.

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