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Sales Counter Specialist
2 months ago
Position: Sales Counter Specialist
The Sales Counter Specialist role at Wallace Supply LLC is pivotal in driving branch sales performance and enhancing customer experiences. Become a vital member of a proactive team committed to delivering outstanding service to our esteemed clientele.
Core Responsibilities:- Deliver timely and professional customer support in-store, via phone, and through digital platforms.
- Guide customers in selecting products, resolving issues, and addressing technical inquiries.
- Efficiently manage sales transactions, returns, and warranty claims.
- Suggest complementary products and promotions to improve customer satisfaction and boost store revenue.
- Ensure the showroom is well-stocked, clean, and visually appealing.
- Keep abreast of new product offerings and market trends to better assist customers and enhance sales efforts.
- High School Diploma or equivalent, with experience in the HVAC/R sector.
- Familiarity with HVAC/R products, excellent customer service capabilities, and a collaborative mindset.
- Skilled in utilizing point-of-sale systems, online tools, and effective sales techniques.
- Strong communication skills and adept problem-solving abilities.
The Sales Counter Specialist position provides an excellent opportunity for growth within the HVAC/R field, the development of essential skills, and the chance to contribute to the success of Wallace Supply LLC. Join us in delivering exceptional service and fostering enduring customer relationships.
