Community Engagement Officer
2 weeks ago
The Community Engagement Officer (CEO) plays a vital role within the Frederick Police Department, focusing on the enforcement of local regulations and community welfare. This entry-level position is designed for individuals who are passionate about public service and community improvement.
Benefits:- 401(k) plan
- 401(k) matching contributions
- Competitive salary structure
- Comprehensive dental coverage
- Health insurance options
- Generous paid time off
- Parental leave policies
- Tuition reimbursement programs
- Vision care benefits
- Access to wellness resources
Position Classification: Non-Exempt
Employment Type: Full-Time
Reports To: Police Commander
Department: Police
Salary Range: $49,670 - $74,505 Annually, depending on qualifications
Core Values and Organizational Competencies
The Town of Frederick is committed to fostering an exceptional and inclusive community, grounded in the principles of Family, Respect, Empowerment, and Dedication. Each employee is evaluated based on their alignment with these core values.
Key Responsibilities
The following duties are essential to the role and may not encompass all responsibilities:
- Investigate and enforce municipal regulations concerning abandoned vehicles, overgrown vegetation, waste management, animal control, and signage.
- Support police personnel with traffic management and accident investigations as directed.
- Conduct animal control operations and maintain proficiency with related equipment.
- Participate in community problem-solving initiatives and engage in quality of life enhancement activities.
- Document and relay minor theft incidents to on-duty officers promptly, ensuring accurate information collection.
- Complete necessary documentation and reports as required by supervisory personnel.
- Assist in managing the customer service desk at the Police Department, enhancing service delivery.
- Be prepared to work flexible hours, including evenings, weekends, and holidays, as needed.
Required Skills and Qualifications
- Ability to comprehend and execute verbal and written instructions while maintaining accurate records.
- Effective verbal and written communication skills, including proper grammar and clear handwriting.
- Strong observational and analytical skills.
- Exceptional customer service abilities, with a calm and professional demeanor in all situations.
- Capacity to build and maintain effective working relationships across various assignments.
- Adaptability to rapidly changing situations, exercising sound judgment and integrity.
Education and Experience
- Must be at least eighteen years of age and eligible to work in the United States.
- High school diploma or G.E.D. equivalent required.
- Possession of a valid driver's license and a clean driving record is essential.
- 1-2 years of experience in customer service or related fields is preferred.
Work Environment
The physical demands of this position include:
- Regular communication, visual acuity, and manual dexterity.
- Frequent standing, walking, and reaching, with occasional climbing and balancing.
- Work primarily conducted outdoors in varying weather conditions, with exposure to potential hazards.
- Ability to lift and move items weighing up to 50 pounds regularly, and up to 100 pounds occasionally.
- Moderate noise levels in the work environment.
The Town of Frederick is an equal opportunity employer, committed to diversity and inclusion in the workplace. All employment decisions are made without regard to race, color, ancestry, religion, national origin, gender, disability, sexual orientation, or veteran status.
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